What does it mean when your tracking number is not found?
What does it mean when your tracking number is not found?
The status “Not Found” means your tracking info is not available currently. (2) The carrier hasn’t scanned and entered your package tracking info into its system yet. (3) Your tracking number is incorrect or invalid. (4) Your tracking number has been removed from the carrier’s system.
Why does FedEx say my tracking number is invalid?
It just means FEDEX hasn’t picked up the package and scanned it into their system yet. Give it a day or at least a few hours and try the tracking number again.
How do I track a package I dropped off at FedEx?
You can also track your package:
- By downloading the FedEx® Mobile app and scanning the barcode on your door tag.
- By texting “follow” and your door tag number to 48773 (ex: follow DT999999999999).
- By calling 1.800.GoFedEx (1.800.463.3339) and say “track my package,” then follow the prompts.
Why can’t I track my package?
When the tracking number cannot locate the parcel, it does not necessarily imply that the package is lost. It may only mean that the courier did not scan the barcode or that the tracking information online has yet not updated the information. The label got damaged the courier could no longer scan the barcode.
How long does FedEx tracking take to update?
It is updated in near-real-time. That is, any time your package is scanned, it will be updated ASAP. Typically no longer than 20 minutes, but more typically in less than 5 minutes, depending on network traffic, whether the website is being worked on, whether a driver scanning in the field is in-range… things like that.
Does FedEx always give a tracking number?
With FedEx InSight, you can proactively monitor all of your inbound and outbound shipments, as well as third-party shipments billed to your account, all without a tracking number. You can also receive automatic notifications of shipment status.
What to do if tracking number is invalid?
Most tracking numbers are automated however so this is not terribly common. Another reason that your number may be invalid is that your package was lost or that it was found to be undeliverable. In this case you should contact the post office immediately to find out the issue.
Do FedEx tracking numbers expire?
Availability of Tracking Information Tracking information is available for 90 days after delivery for FedEx Express, FedEx Express Freight, FedEx Ground, FedEx SmartPost, and FedEx Custom Critical. FedEx Freight shipment information is available for two years after delivery.
Can you live track FedEx?
You can track FedEx packages’ status on the FedEx website using your PC or mobile device. If your mobile device has a web browser, you can track, nickname, and manage your shipment status by accessing the FedEx mobile website.
How can I talk to FedEx customer service?
Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.
Where is the FedEx tracking number?
The tracking number is located in positions 21–34 of the barcode. Some label content and identifiers are in new positions.
Why does my package say out for delivery but not delivered?
It sounds like the package was taken out but not delivered and then missed the scan that indicates it was brought back to the terminal. It is also possible the package was misplaced on the delivery vehicle, this can happen with small packages (which is why most delivery companies have a minimum size).