Does Dell monitor warranty cover dead pixels?
Does Dell monitor warranty cover dead pixels?
A defective pixel will remain permanently lit. Dell’s Premium Panel Guarantee/Warranty applies to UltraSharp, Professional and Alienware monitors with bright pixel defects only. The Premium Panel Guarantee/Warranty does not cover monitors with dark/ black type of dead pixels.
How can I test my Dell monitor for dead pixels?
- Power off the computer and the monitor.
- Unplug the video cable(VGA, DVI, HDMI, or DisplayPort) from the monitor.
- Clean the screen with a lint-free cloth, as dust may be the “spot” that is seen.
- Plug the power cable to the monitor.
- Power on the monitor.
- Run the monitor or LCD-integrated Self-Test.
What is the warranty on Dell monitors?
3-year
Dell monitors certified according to TCO Certified Displays will have a 3-year base warranty with an extended warranty of up to two years, as indicated on the accompanying packing slip, invoice, receipt, or other sales documentation.
Are dead pixels normal?
If you only have one or two dead pixels on your LCD, don’t worry about them – dead pixels are a normal fact of life. Think of it this way – a typical 3 inch LCD from Nikon contains 920,000 pixels. A single dead pixel means 0.0001% failure rate with 99.9999% of good pixels.
How many dead pixels are acceptable Dell?
Cause. During the LCD manufacturing process, it is not uncommon for one or more subpixels to get into an unchanging state causing a bright or dead pixel. A display with 1 to 5 fixed subpixel is considered normal and within industry standards.
How do I fix my Dell monitor that won’t turn on?
#2. Check the Power Supply
- Remove the power plug of your monitor from the outlet on the wall.
- Unplug the power cord connected to the back of your Dell monitor.
- Wait for a while.
- Plug the power cord back into the monitor.
- Reconnected the power plug to outlet.
- Press the power button on your monitor and see what happens.
How long does a warranty last on a monitor?
Extended warranties for computer monitors are available for purchase. Monitors are built to last 10 to 20 years, which could exceed the warranty period. Manufacturers offer warranties that automatically kick in upon the purchase of a monitor.
How many dead pixels are acceptable on a Dell monitor?
Re: Dell Dead Pixel Policy ahwen, A display with 1 to 5 Dead or Stuck pixels is within the industry standards, and is therefore considered an acceptable display. * 1 to 5 Dead or Stuck pixels spread out are within current standards and do NOT warrant a replacement * 6 or more Dead or Stuck pixels anywhere warrants a replacement monitor
What is Dell’s Dead Pixel policy?
Re: Dell Dead Pixel Policy. A display with 1 to 5 Dead or Stuck pixels is within the industry standards, and is therefore considered an acceptable display. You may return any Dell product, no questions asked, within 30 days from the invoice date. After that, you can only do a like for like exchange.
What happens if my Dell monitor has a bright pixel?
If your issue is identified as a bright pixel after phone-based troubleshooting, Dell will ship you a replacement unit the next business day. During the term of your Limited Guarantee/Warranty, your Dell monitor includes all of the benefits of Dell’s 24×7 toll-free technical phone support and Advanced Exchange Service.
Does Dell’s premium panel guarantee/warranty cover monitors with dead pixels?
The Premium Panel Guarantee/Warranty does not cover monitors with dark/ black type of dead pixels. Dell’s Premium Panel Guarantee/Warranty covers which monitors?
