Does Carnival have a customer service email?
Does Carnival have a customer service email?
Contact our Guest Care team. For any post-cruise issues that require assistance, please send a detailed email to [email protected]. Please allow some time for a response, as we are operating with reduced staffing. Thank you for your understanding.
How do I contact Carnival?
1 (800) 764-7419
Carnival Cruise Line/Customer service
How do I contact Carnival about a refund?
If you decide to talk to a Carnival agent about your paid cruise and how you can get refunded for it, you can do the following: Dial +1 (800) 764-7419….Contacting Carnival by Phone.
| Days of the Week | Work Hours (EST) |
|---|---|
| Monday–Friday | 9 a.m–10 p.m |
| Saturday–Sunday | 9 a.m–6 p.m |
How do I get in touch with a Carnival cruise?
Call 1-877-225-7447 and provide the ship name. The ship’s operator needs the passenger’s name and cabin number, if possible, to connect you to the stateroom. In true emergencies, the ship may be able to make a ship-wide announcement for your loved one to take the call.
How do I contact Carnival corporate office?
To contact us by phone, call 1-800-CARNIVAL. Our world headquarters are located at: 3655 NW 87th Avenue. Miami, FL.
How long does it take to get a refund from Carnival cruise 2021?
Also Read: Will the Cruise Industry Be Back to Normal in 2021? It can take 90 days or more to process a cruise refund, but if you call customer service and work with them politely, it is possible to resolve your refund more quickly.
Does Carnival cruise give refunds?
All cancellations that occur prior to the final payment due date will receive a non-refundable and non-transferable future cruise credit in US dollars in the amount of the deposit less a $50 USD per person service fee.
How long does it take to receive a refund from Carnival?
If Carnival must cancel your cruise: You are typically given a window of six months or more to rebook a cruise that sails within a 24-month window to receive any bonus onboard credit offered. Monetary refunds may take up to 90 days to process.
Do cell phones work on cruise ships?
Do cell phones work on cruise ships? Guests are free to utilize their cellular data or connect to our onboard Wi-Fi on any ship. But, please be aware that cellular data used on the ship or in certain ports of call will result in charges from your cell phone provider.
How do I file a complaint against a Carnival cruise?
First you have to go through the FAQ on the website (choose “Post-cruise inquiries”). If that still doesn’t answer your issue, you can call. If you haven’t sailed yet, call 800/764-7419, and if you have, call the cruise line at 800/929-6400.
Why is it taking so long to get my cruise refund?
“There might be some small pockets of refunds that are still in process, and those are due to some back-end technical glitches where the refunds were stuck in a queue that we could not see, so we have had to go in and manually pull, sort and process them,” a Carnival Cruise Line spokesperson told Cruise. blog.
Is Carnival Cruises Cancelled for 2021?
Cruises on both ships are now cancelled up to and including Dec. 16, 2021.
How to contact someone on Carnival Cruise Lines?
Instructions Acquire the planned route of the cruise Find a copy of the cruise journey. Contact via email Reach the person through email first. The most comfortable way to get in touch with someone on a carnival cruise is done by email. Make a call Call the ship via carnival. Contact the traveller through mobile phone Call the passenger’s cell phone.
How do you contact Carnival Cruise Lines?
Instructions 1. Acquire the planned route of the cruise. Find a copy of the cruise journey. 2. Contact via email. Reach the person through email first. 3. Make a call. Call the ship via carnival. 4. Contact the traveller through mobile phone. Call the passenger’s cell phone.
What is Carnival Cruise phone number?
Carnival is one of the premier cruise lines in the world. Carnival Cruise Line’s customer service phone number is 1-800-929-6400. The company does encourage users to use their technical support system and help forums on their website.
What documents are required for Carnival Cruises?
Canadian and Bermudian citizens are required to have a passport for air, land and sea travel, including all Carnival cruises. If a cruise begins and ends in different U.S. ports, or begins and ends in a foreign port (such as our Alaska cruises and Hawaii cruises) a valid passport or other recognized WHTI-compliant document is required.
