Common questions

How do I connect my Pitney Bowes postage meter to my computer?

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How do I connect my Pitney Bowes postage meter to my computer?

Use PC Meter Connect software to turn your computer into a connection device that connects your meter to the Pitney Bowes Data Center….

  1. Step 1: Check system requirements.
  2. Step 2: Get ready.
  3. Step 3: Download PC Meter Connect.
  4. Step 4: Install PC Meter Connect.

Why wont my Pitney Bowes connect to the Internet?

Unplug your USB cable from your computer, then firmly reconnect it. If you are using a USB hub, remove your cable from the USB hub and plug it into a USB port on your computer. Retry your connection. If your connection still fails, try moving your USB cable to a different USB port on your computer.

How do you install a Pitney Bowes postage meter?

Installing the mailstation and mailstation2

  1. Step 1: Check the contents when you unpack your box.
  2. Step 2: Connect your meter to a power source.
  3. Step 3: Choose “Wired” or “Wireless” as your connection type.
  4. Step 4: Select and follow the instructions for your connection method.
  5. Step 5: Install your scale.

How do I reset my Pitney Bowes Postage Meter?

Solution 1: Restart your meter

  1. Unplug your power cord.
  2. Wait one to three minutes.
  3. Plug your power cord back in, ensuring that it plugs directly into a wall outlet.

How do I connect Pitney Bowes Mailstation 2?

Connect your Communication Device

  1. Plug one end of the network cable into an active internet port.
  2. Plug the other end of the network cable into the Communication Device.
  3. Plug the AC adapter power cord into the Communication Device and plug it into a power outlet. When the left LED is lit yellow, the device has power.

What is a PC Meter Connect?

PC Meter Connect™ is Windows-based software that allows you to connect your franking machine to the Pitney Bowes Data Centre using your computer’s internet connection.

How do I send certified mail Mailstation 2?

Sending Certified Mail on the SendPro Mailstation

  1. Tap the + button on your Home screen to add extra services.
  2. Tap Certified Mail or Certified Mail + Return Receipt.
  3. To change your Extra Services selection, tap the pencil button.
  4. Insert the letter into the device, pushing in all the way to the back and right.

How do I set up SendPro Mailstation?

Installing the SendPro Mailstation

  1. Before you begin.
  2. Open the box.
  3. Unpack the device.
  4. Select network connection type.
  5. Set up your PB.com account.
  6. Install the ink cartridge and run a test pattern.
  7. Install the scale.
  8. Enter ZIP Code and security PIN.

How do you power cycle Pitney Bowes?

Power Cycle method:

  1. While holding the reset button in, plug the power cord back into your Communication Device.
  2. Continue to hold the button in until the green LED lights up, then release.
  3. After the green LED lights up, go back to the first solution and restart your meter and the Communication Device.

How do I reset my Pitney Bowes SmartLink?

Solution 1: Restart both your SmartLink device and your meter to clear your error

  1. Wait one full minute.
  2. Plug the USB cable back into your SmartLink device and your meter.
  3. Plug your network cable back into your SmartLink device.
  4. Plug your power cord back into your SmartLink device.

How do I connect my meter to my computer?

Place your computer near your meter so that you can connect your computer and meter using a USB cable. Unplug your USB cable from your meter and your computer. Unplug your power cord from the back of your meter.

How do I set up my dm125/dm225?

Plug one end of the Ethernet cable included in the kit into a network connection on the wall. Plug the other end of the Ethernet cable into the network adapter as shown. Step 3. Connect via LAN setup. DM125/DM225 Connect the short USB extension cable (approximately 6”) from the back of your meter to the LAN adapter as shown.

How do I download postage from my PC Meter Connect account?

Use your PC Meter Connect connection method to download postage from your Pitney Bowes accounts and automatically update your meter’s software and postal rates. Follow these steps to download and install your new version of PC Meter Connect.

How do I connect to the Pitney Bowes data center?

Use PC Meter Connect software to turn your computer into a connection device that connects your meter to the Pitney Bowes Data Center. These instructions are for first-time users who have never installed PC Meter Connect on this computer.

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