How do I file a complaint against AT U-verse?

How do I file a complaint against AT U-verse?

To reach customer service for an issue with your wireless service, the number is 800.331. 0500 (611 from your AT wireless phone). For internet or TV support, the number is 800.288. 2020.

Is AT discontinuing U-verse 2020?

U-verse unfortunately no longer exists, but we recommend you check out AT’s streaming cable-like service, DIRECTV STREAM. While some may think the two companies are the same, DIRECTV and AT U-verse offer similar services.

Why is AT customer service so bad?

AT is notorious for its service issues—from dropped calls and poor coverage to controversial changes to its iPhone data plans—and ongoing issues like these. Thus the phones ring ’round the clock in their customer service call centers.

Is U-verse going away 2021?

AT has officially gone nationwide with its new AT TV streaming service. That means DirecTV and U-verse are officially old news for the telecom giant. To be clear, DirecTV and U-verse aren’t disappearing yet. However, current U-verse customers will be able to continue using their TV service.

Who can I file a complaint with against AT?

What is it? The Federal Communications Commission (FCC) is a government agency that regulates much of AT’s business. The FCC provides an informal channel for consumers to submit claims and complaints against AT.

Is there a class action lawsuit against AT?

Certain California AT customers with unlimited data plans may be eligible to benefit from a $12 million class action settlement over alleged data throttling. Most Class Members in the AT data throttling settlement must file a claim in order to receive a payment.

What is replacing uverse?

AT’s new video interface is similar to Comcast’s X1 and will ultimately be the company’s flagship TV service, replacing DirecTV and U-Verse. AT TV users who decide to subscribe to HBO, or who are premium video, mobile or broadband subscribers, will get HBO Max for free.

Why is U-verse so expensive?

U-verse TV packages Due to increased programming costs, we’re adjusting the price of our video packages. Periodically, TV network owners increase the fees they charge AT for the right to broadcast their movies, shows, and sporting events.

Does AT have a complaint department?

Our customer-service department can resolve most customer concerns quickly and to the customer’s satisfaction. Please visit att.com/contactus/index.html to contact the customer-service team for your AT Service.

What is replacing U-verse?

What will replace U-verse?

AT Internet and AT Phone will replace U-verse Internet and phone. AT has already implemented a shift away from U-verse TV to its Directv brand for video, and there are rumors that Directv won’t survive over the long term either.

How do I email a complaint to AT?

There is no email address, ATT does not do customer support via email. There are also no special numbers to call to complain other than the number you already called. Click the “contact us” link at he bottom of the page for all published numbers.