How do I know if a call from BT is genuine?
How do I know if a call from BT is genuine?
Signs of a scam call
- The caller sounds urgent or threatening.
- They ask for remote access to your computer.
- They ask for personal details, passwords or bank details.
Does BT call about suspicious activity?
Fraudsters are known to call claiming to be from BT, when it’s actually a scam. If you’re worried the call may not be genuine, simply put the phone down. Automated messages asking you to press options on your phone to contact BT – you’ll be taken direct to a scammer if you do.
Can you be scammed just by answering the phone?
If you answer the call, your number is considered ‘good’ by the scammers, even if you don’t necessarily fall for the scam. They will try again because they know someone on the other side is a potential victim of fraud. The less you answer, the fewer robocalls you will receive.
Had a phone call saying internet will be disconnected?
A typical scam call will involve an automated message claiming to be from your ‘internet provider’. It will then continue something like this: “We will be discontinuing your internet connection within 24 to 48 hours due to illegal activity. The first type is automated, and can also be left as a voicemail message.
How do I stop fake calls on BT?
You can register with the Telephone Preference Service by signing up for BT Privacy at Home at www.bt.com/callingfeatures. We also offer Caller Display which allows you to see the number of the person who’s calling. BT Privacy at Home and Caller Display are both free. You can sign up to them at www.bt.com/myfeatures.
Can BT tell me who called me?
We can’t tell if anyone has called your line as these records are not held against your BT account.
How do I block computer calls to my landline?
The best way to reduce nuisance calls is to register for free with the Telephone Preference Service (TPS). They’ll add you to their list of numbers that don’t want to receive sales and marketing calls. It’s against the law for sales people from the UK or overseas to call numbers registered with TPS.
Do bt send automated calls?
Police are warning about a BT broadband scam. Officers said there have been a number of reports of people receiving an automated message via their landline claiming their broadband security has been compromised. The message suggests that the account will be terminated if the user doesn’t take action.
How do you find out who called me on a landline?
Using *69. If you don’t have caller ID service on your landline, you may still be able to find out the number that last called you using the *69 feature. Lift the phone receiver and wait for a dial tone, then press the keys for *69.
Can a landline phone be hacked?
When it comes to telecommunications, there is no such thing as a hacker-proof system. Landline, mobile phone, and VoIP systems are all at risk of being hacked, listened in on, and compromised.
What should I do if I’ve been scammed by BT?
If you’ve already given some personal details as a result of a scam call, you must act quickly. If you’ve given your bank details, please contact your bank immediately. If you receive a vishing/smishing message from a company claiming to be BT, asking you to call a number, don’t call it.
What should I do if I get a call from BT Openreach?
If you get such a call from someone claiming to be from BT Openreach, simply hang up the phone. The same applies to any unexpected call you get from someone claiming to represent an Internet Service Provider.
What is BT Call Protect and how does it work?
If scammers call to get information or money, it’s fraud. BT Call Protect can stop these calls. BT has joined with award-winning anti-virus provider McAfee to create BT Virus Protect. Not all websites are safe.
What should I do if I receive a vishing/smishing message from BT?
If you receive a vishing/smishing message from a company claiming to be BT, asking you to call a number, don’t call it. Make note of the number and report this to us. Please also report this to Action Fraud in the helpful links below. You should check your BT account.
