How do I report a fault on my BT landline?

How do I report a fault on my BT landline?

Text PHONE to 61998 (charge may apply at your standard rate).

  1. We’ll run tests on your connection to find out what’s going on.
  2. If you need an engineer, we’ll text you in 15 minutes to book a slot.
  3. If you don’t need an engineer, our brilliant UK and Ireland based team will call you within 30 minutes to help solve your issue.

How do I contact BT Openreach by phone?

Alternatively you can call us on 0800 023 2023 (option 1).

Who can I complain to about BT?

If you’re a home or mobile. customer:

  • • visit bt.com/complaints where you. can call us, chat to us or log your. complaint via the complaints portal.
  • 18001 0800 800 150.
  • • you could email us at.
  • consumer-resolutionteam@ bt.com.
  • • Write to us at – Customer Service Manager.
  • If you’re a small business:
  • • chat or email by visiting.
  • Where can I get It support from BT Business?

    Business IT support services from BT Business’ UK-based experts. Call us on 0800 500 247 to see how we could be solve your computing and server issues, 24-7.

    Do I need enhanced IT support server with BT Broadband?

    You don’t even need to have broadband from BT, as long as it’s with a UK internet service provider. Enhanced IT Support Server is round-the-clock remote support for your server and network. If you need support for your computers and devices as well as your server, you’ll need both services.

    How do I order BTBT business broadband?

    BT Business broadband and fibre customers can order online. Otherwise, call our UK-based team on 0800 500 247.

    How do I contact enhanced IT support?

    Otherwise, call our UK-based team on 0800 500 247. We’ll access your computer remotely and securely to fix your IT problems. Enhanced IT Support offers quick and easy help with PC and Mac issues like virus removal, operating system reinstall, and upgrades (and we’ll give you a few tips along the way).

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