How do you fix an import error in Premiere Pro?
How do you fix an import error in Premiere Pro?
Troubleshoot importing errors
- When you see an error, “The file has an unsupported compression type’, check the Media cache and the Media cache database in Premiere Pro.
- Select Edit Menu>Preferences>Media Cache Database on Windows OS or Premiere Pro menu > Preferences > Media Cache Database on Mac OS.
Why can’t I import video into Premiere Pro?
There are three possible reasons that may cause Premiere Pro not importing video: your MP4 video file got problem, your Premiere Pro software got problem, or your computer got problem. To pin down what exactly goes wrong, you need to do the troubleshooting one by one.
Can’t import MOV into premiere?
The major cause that Adobe Premiere Pro CC fails to import MOV files is that some required codec is missing and the file format is not supported. Therefore, transocding MOV file using VideoProc Converter is the the most effective yet easiest solution recommended by us.
How do I import MXF files into Premiere?
There are two ways I have been successful:
- Copy just the MXF files from the memory card to the computer and import those files into your project.
- Use the Canon XF Utility to create a single MXF file of your spanned clips on the memory card and import the new file into the project.
How do I fix the importer reported a generic error?
In such a case, you will have to change the path of the files i.e move them to a different drive or just a different folder. This was reported by many users and has helped them resolve the issue. You can also try to just simply rename the files in the same directory and then try importing the files.
Can you import MP4 into Premiere?
It is officially stated that Adobe Premiere supports MP4. But if your MP4 file codec isn’t compatible with Adobe Premiere, to quickly solve your problem, you can use the best converter to convert MP4 to Premiere friendly movie formats like MOV, MPEG-2, FLV, and more.
How do I import video into Adobe Premiere?
Select File > Import From Media Browser. Right-click the file in the Media Browser and select Import. You can drag the file from the Media Browser into the Project panel, or drag the file from the Media Browser into a Timeline.