What is life cycle support?

What is life cycle support?

Life cycle support ensures that the system meets the set reliability, usability, maintainability and safety requirements, and it can be used to anticipate operation and maintenance costs.

What is the product support strategy?

The Product Support Strategy (PSS) is part of the Acquisition Strategy and addresses Product Support as in life cycle sustainment and continuous improvement of product affordability, reliability, and supportability.

Which three of the following are attributes of an effective product support arrangement PSA?

Attributes of an effective PBL arrangement include: Objective, measurable work description that acquires a product support outcome. Appropriate contract length, terms, and funding strategies that encourage delivery of the required outcome.

What is included in product support?

Product support encompasses everything that can help maximize the customer’s after-sales satisfaction—parts, service, and warranty plus operator training, maintenance training, parts delivery, reliability engineering, serviceability engineering, and even product design.

What is product life cycle in logistics?

A product life cycle concept is used as a convenient way in which to display graphically the contribution value of a product over time. The product life cycle is normally represented in marketing texts as having five stages. These are usually entitled: (1) Development (2) Growth (3) Maturity (4) Saturation (5) Decline.

Why is product support important?

Good support makes customers feel like you’re on their side, which improves their sense of loyalty to your product and your business. Encourage Customers to Buy More From You. When customers know they can count on you for the support they need, they are more likely to purchase other products or services you offer.

What is a product support package?

Product support packages include the support functions required to field and maintain the readiness and operational capability of major weapon systems, subsystems, and components, including all functions related to weapon system readiness.

What are the primary techniques used in product support analysis?

The primary techniques used in analyses are: Failure Mode, Effects and Criticality Analysis (FMECA), Fault Tree Analysis (FTA), Reliability Centered Maintenance (RCM) Analysis, Level of Repair Analysis (LORA), Maintenance Task Analysis (MTA), and core logistics analysis, source of repair analysis, and depot source of …

What is the objective of a product support arrangement?

The objective of Product Support is to develop, enable, and execute a sustainment strategy that will deliver optimum operational readiness to the Warfighter, consistent with Warfighter requirements, at an affordable, best value cost.

What is the product support package?

What is the purpose of a product support baseline?

Baseline the System: Baselining involves collecting the data that will be needed to assess and analyze product support decisions, including inputs from Supportability Analysis.

What is performance based life cycle product support (PBL)?

•PBL is synonymous with performance based life cycle product support –Outcomes are acquired through performance based arrangements –Deliver Warfighter requirements and incentivize product support providers to reduce costs through innovation –Arrangements are contracts with industry or intra- governmental agreements

What is performance-based logistics?

Performance-Based Logistics, also known as performance-based life-cycle product support) ties objective metrics delivered logistical system performance to incentives that will motivate the support provider.” DoDI 5000.01 E1.1.17. & 5000.02 Encl 6: 2.a.(1) & (3)

What is the difference between PBL and integrated product support?

PBL arrangements, on the other hand, are tied to Warfighter outcomes and integrate the various Integrated Product Support (IPS) Elements (IPSE) in a cohesive product support package with appropriate incentives and metrics. In addition, PBL focuses on combining best practices of both Government and industry

What is the desired performance outcome for the specific PBL arrangement(s)?

The desired performance outcome for the specific PBL arrangement (s) should be linked to the top-level sustainment requirements of the system (such as Am or R) identified in Step 1. Additionally, the PBL arrangements must deliver the needed performance at reduced total cost when compared to transactional arrangements.

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