Where do I turn in my ATT Uverse equipment?
Where do I turn in my ATT Uverse equipment?
Just bring your unboxed equipment and 9-digit account number to a company-owned FedEx Office Pack and Ship or The UPS Store. FedEx Office® Pack and Ship or The UPS Store® will send your equipment back to us at no charge to you.
Can I return AT equipment to AT store?
If you bought your device online at att.com or by phone from AT, you can return the device back to any AT retail store during the return and exchange period, or contact us to request a return shipping label. When mailing back your return, be sure to keep your tracking number.
Where do I take my U verse equipment?
Just bring your unboxed equipment and 9-digit account number to a company-owned FedEx Office Pack and Ship or The UPS Store. Don’t know your account number? Look on your bill, or find it now. FedEx Office® Pack and Ship or The UPS Store® will send your equipment back to us at no charge to you.
How do I get a return label from AT?
Locate the pre-paid return label that came with the original shipment and affix to box. If you cannot locate the prepaid label, contact customer care at 1-800-331-0500 and a representative will be happy to assist you.
Where do I return my ATT modem?
Return your equipment at no cost to you within 21 days to avoid a $150 charge. Take original Wi-Fi Gateway and power cord to nearest The UPS Store. Bring your AT account number located on your packing slip. Please do not return other devices.
Is AT discontinuing uverse?
U-verse unfortunately no longer exists, but we recommend you check out AT’s streaming cable-like service, DIRECTV STREAM. While some may think the two companies are the same, DIRECTV and AT U-verse offer similar services.
What is AT return policy?
Exchange or return a new device You can return or exchange a device during the 14-day return period. To start the process, contact us via online chat or 800.331. 0500. For 15 days or more, a refund is subject to the manufacturer’s warranty period.
How do I get out of AT installment plan?
Select Manage installment plan under Billing & payment options (you may have to scroll). Select Learn about or cancel Next Up and follow the prompts to cancel the AT Next Up℠ upgrade option.
Where do I return my AT modem?
Do you have to return uverse equipment?
When you cancel your AT U-verse Subscription, you will receive an email with instructions on how to return the equipment. To avoid incurring charges when returning the equipment, you should return it within 21 days.
How can I get out of my AT& T contract?
How to Cancel Your AT Contract
- Within the first 30 days.
- Wait out the contract.
- Watch for an increase in rates.
- Move to a location without service.
- Sell the contract.
- Sell your hardware to cover the ETF.
- Cancel the account directly with AT.
- Transfer your existing phone number.
How can I avoid AT restocking fee?
For orders placed online, there will be no restocking fee for returns made within the 14-day return policy. If you placed your order online and picked up in store, you must return to a company-owned retail store in order to have the restocking fee waived.
