Why does my HP printer keep saying paper jam?

Why does my HP printer keep saying paper jam?

Dust, paper fiber, and other debris might accumulate on the paper feed rollers and cause paper jams and paper feed issues. Clean the rollers inside the printer, and then try to print again. Turn off the printer, and then disconnect the power cord.

What to do when your printer says there is a paper jam but there isn t?

Sometimes a paper jam error persists even though there is no jammed paper (false paper jam). Reset the printer, which might clear a false paper jam error, and then try to print again. With the printer turned on, disconnect the power cord from the printer. Unplug the power cord from the power source.

How do you reset a paper jam on an HP printer?

Solution one: Clear the paper jam

1. Step one: Remove any loose paper. Remove any loose sheets of paper from the input tray and the output tray.
2. Step two: Clear the paper jam from the rear of the product.
3. Step three: Open the cartridge access door, and then clear the jam.
4. Step four: Print a printer status report.

How do you fix an HP paper jam?

Step 2: Clear a jam from the inside of the printer

1. Turn off the printer.
2. Disconnect the power cord and any other cable.
3. Remove jammed paper from the following areas.
4. Replace any parts that were removed, and close any open doors.
5. Reconnect the power cord, and other cables that were disconnected.
6. Turn on the printer.

How do I clear the paper error on my HP printer?

Solution one: Reset the product

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Unplug the power cord from the wall outlet.
3. Wait at least 15 seconds.
4. Plug the power cord back into the wall outlet.
5. Reconnect the power cord to the printer.
6. Turn the printer on.

How do I clear a paper jam on my HP printer?

Clear jammed paper from the rear access door

1. Turn the knob on the rear access door counter-clockwise.
2. Remove the door.
3. Pull the jammed paper out of the printer.
4. Check to make sure no scraps of paper are stuck in the printer.
5. Put the rear access door back into the printer.
6. Turn the knob on the door clockwise.

How do I clean the jam in my HP printer?

If your printer has a paper path cover behind the carriage, remove the cover, and then remove any jammed paper. Pull out the input tray, and then remove any jammed paper. If your printer has a bottom cleanout door, carefully lift the printer and look under it, and then remove any jammed paper from the bottom cleanout.