Who is covered under PF act?

Who is covered under PF act? The Key Aspects Covered under the EPF Act and EPF Scheme The EPF Act is applicable to every establishment which employees 20 (twenty) or more persons and every such employer shall be required to be registered under the EPF on the government website ‘Employee Provident Fund Organisation (EPFO)’. What […]

How do you manage a virtual call center?

How do you manage a virtual call center? How do I effectively manage a remote call center? Hold video conferencing meetings. Foster a strong company culture. Use remote agent management tools. Offer collaboration tools. Gamify your customer service. Develop a detailed training program. Monitor customer service quality. Gather call center and customer service feedback. What […]

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