Does Bank of America have good customer service?
Does Bank of America have good customer service?
Bank of America has a consumer rating of 2.64 stars from 226 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Bank of America most frequently mention customer service, credit card and account number problems.
Which bank has the best customer service?
Best overall, best for customer service: Ally Bank. Best overall, best for cash-back rewards: Discover Bank. Best overall, best for ATM availability: Alliant Credit Union. Best overall, best for overdraft options: One Finance.
What is Bank of America rating?
Bank of America, N.A.
| Type | Moody’s | Fitch |
|---|---|---|
| Deposits | Aa2 | AA+ |
| Long-term senior | Aa2 | AA |
| Subordinated | Aa3 | A+ |
| Short-term | P-1 | F1+ |
Is Bank of America a good bank reviews?
Overall bank rating Like many national banks, Bank of America offers access to a wide network of free ATMs and branch offices. Well-designed online and mobile banking tools complete the banking experience. But easy access and a solid digital experience come at the price of hefty fees and weak savings rates.
Is Bank of America hated?
As the most hated bank in 9 different states, Bank of America ties with Wells Fargo for the overall most hated bank on our list. Consumer Affairs customers have left more than 2,000 one-star reviews, resulting in the bank’s one-star overall rating.
Why are they closing Bank of America?
Bank of America and other national banks temporarily close hundreds of branches, including some in KC. Big banks are temporarily closing branches across the nation as they cope with labor shortages and ongoing complications from Covid-19, including the arrival of the omicron variant.
What happened with Bank of America lawsuit?
In January 2021, a class action lawsuit alleged Bank of America “breached its exclusive contract with the California Employment Development Department (EDD) and violated the rights of thousands of California benefits recipients.” An additional eight similar class-action lawsuits were soon filed.
Does Bank of America have the worst reputation among customers?
Among the 30 major brands studied in American Banker ‘s 2013 Survey of bank reputations, Bank of America came in dead last. In addition to having the worst reputation among its own customers, it scored the lowest among non-customers as well.
What is the Bank of America credit card status phone number?
Unfortunately, there is no Bank of America credit card status phone number. But if you have trouble checking online, you could try to call customer service at (800) 732-9194.
Are Bank of America’s customers dissatisfied?
Bank of America’s customers appear to be extremely dissatisfied at the moment in comparison with consumers at comparable big banks. Earlier this year, we learned the bank had the largest number of customer complaints filed with the Consumer Financial Protection Bureau over the past 16 months.
How do I speak to a live person at Bank of America?
To speak with a live Bank of America credit card customer service representative, enter the last four digits of your SSN or account number, then press 0 to skip the intro menu, and say “Service” when asked to describe your reason for calling. Say “Service” again if asked twice, then press “4,” and you’ll get to a live person.
