How do I complain to National Trust?
How do I complain to National Trust?
For any general enquiries about your membership or about the organisation, please contact us.
- Write to us. The National Trust, PO Box 574, Manvers, Rotherham, S63 3FH.
- Email us. You can email us at [email protected].
- Call us.
Who is in charge of the National Trust?
Hilary McGrady
The National Trust has named Hilary McGrady as its new Director-General. Hilary, who is the conservation charity’s Chief Operating Officer, said she was ‘immensely proud’ after being appointed to the Trust’s most senior leadership role. She will officially take over on March 12, next year.
Where is the head office of the National Trust?
Swindon, United Kingdom
National Trust/Headquarters
How can I cancel my National Trust membership?
How to cancel National Trust
- Get in touch with the National Trust via email, phone number or post.
- Quote your membership number.
- Ask for a cancellation.
How do I contact the National Trust in Scotland?
If you’d like to get in touch, please call 0131 458 0200 or use our contact form.
Who makes the decisions in the National Trust?
the Board of Trustees
The Council plays an important role in how the National Trust is governed. Its main responsibilities are to appoint Trustees and to monitor and support their work. Council members meet three times a year to debate key strategic issues and advise the Board of Trustees.
How much does the chief executive of the National Trust earn?
CEO compensation among charities in the United Kingdom
| Charity | CEO salary (£) | Salary data sourced |
|---|---|---|
| Macmillan Cancer Support | 170,000 | 2013 |
| NSPCC | 162,000 | 2016 |
| Oxfam | 124,000 | 2016 |
| National Trust | 179,000 | 2012 |
What happens if you lose your National Trust card?
If you’ve lost your card, there’s no need to panic. If you have a junior membership, please call us to request a new one on 0344 800 1895. If you have any other type of membership, you can request a replacement card using My National Trust.
How long does National Trust membership last?
Choose a membership * For 12 months. Monthly payment not available on gift membership. ** Includes free entry and junior welcome pack. Car parking, Handbook and National Trust Magazines are not included.
Is National Trust for Scotland part of National Trust?
The National Trust for Scotland is the Scottish equivalent of the English National Trust. Like the National trust, the NTS is a heritage conservation charity responsile for preserving properties of historical and architectural importance for future generations.
Is National Trust Open in Scotland?
our beautiful countryside places are open every day, all year round. Please adhere to local restrictions as set out by the Scottish Government when visiting our places, and check individual property pages for more information (including opening times) before you set off.
How do I contact National Trust customer service?
If you have a query about an order you’ve placed on our online shop or questions about any of our products, please contact our customer service team at [email protected] or on 0300 123 2025. If you’re 13 or older, you can start using My National Trust to manage your membership.
How do I make a complaint about a National Trust?
If you are not happy with our response, then you can get back in touch with us by writing to the National Trust’s Head of Member and Supporter Services. Your complaint will be reviewed by a senior manager, and the Trust’s response will be sent in writing within 10 days.
Where is the Central Office for the National Trust?
Heelis, the Central Office for the National Trust in Swindon, Wiltshire. Got a question for one of our main departments? Here’s how to get in touch. Our Supporter Services call centre has re-opened for urgent calls, with a reduced team, so please bear with us.
Where can I find the answer to a National Trust question?
Whatever your question about the National Trust, you’re most likely to find the answer in our Help centre. Do you have a question or feedback for one of our places? To find the contact details for a specific place, go to the Overview section on its web page. Got a question for one of our main departments?
