How do I fix AT billing issues?
How do I fix AT billing issues?
Most of the time that you have a concern about a bill or our service, that concern can be resolved quickly and to your satisfaction by chatting with us online or calling customer service. To reach customer service for an issue with your wireless service, the number is 800.331. 0500 (611 from your AT wireless phone).
How do I remove combined billing from AT?
Contact us to cancel combined billing. It may take up to two months to remove combined billing from your account.
How can I file a complaint against AT?
Our customer-service department can resolve most customer concerns quickly and to the customer’s satisfaction. Please visit att.com/contactus/index.html to contact the customer-service team for your AT Service.
Is there a lawsuit against AT?
The plaintiffs allege they bought iPhones with unlimited data plans and experienced throttling, which company representatives had blamed on system congestion. The lawsuit comes after the FCC in June 2015 announced a record proposed $100 million fine against AT for misleading customers about its unlimited data plan.
Can an ATT store help with billing?
If you still have questions. Contact us or visit an AT store so we can help you. Be sure to have your bill handy.
Can you split an ATT bill?
To select a different Billing Account, click Change Billing Account. On the Make a Payment page, next to Pay Total Amount Due, click Split payment.
How do I separate my AT accounts?
Start an online transfer request If you use your ID to manage more than one account, sign in with the wireless account you want to transfer. Choose the numbers you want to transfer (make sure each phone can get texts). Enter the requested info and select Continue.
How much will each person get from AT settlement?
After administrative costs and attorneys’ fees, typical victims are expected to get $10 or $11 from the new settlement. Many of these same people previously received $12 each from a $60 million settlement between AT and the Federal Trade Commission, bringing the typical person’s total payout to $22 or $23.
Can AT store help with billing?
Why is AT customer service so bad?
AT is notorious for its service issues—from dropped calls and poor coverage to controversial changes to its iPhone data plans—and ongoing issues like these. Thus the phones ring ’round the clock in their customer service call centers.
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