What is Uscis customer service number?

What is Uscis customer service number?

1 (800) 375-5283
United States Citizenship and Immigration Services/Customer service

How do I send a message to Uscis?

If you have a question about a filing mailed to the Chicago, Dallas, or Phoenix Lockbox you may email us at [email protected] and we will answer your email as soon as possible. Please include the form number, receipt number, petitioner and/or applicant name, and mailing address.

Does Uscis service request help?

What kind of inquires will USCIS Service Center be able to assist? Mostly simple case issues such as non-receipt of receipt notice, RFE letters, and case beyond processing time. NCSC will not be able to resolve more complex case issues.

How do I talk to a Uscis customer representative?

USCIS Contact Center For information on when live help through a USCIS representative is available, see the USCIS Contact Center web page. The toll-free phone number for the USCIS Contact Center is 1-800-375-5283 (TTY for the deaf, hard of hearing, or person with a speech disability: 1-800-767-1833).

Can USCIS access text messages?

If you are at U.S. port of entry or under investigation DHS may be able to view your phone calls and text messages. DHS also views your social media information.

Does USCIS contact by email?

This is not a USCIS email address. Do not respond to these emails or click the links in them. If you believe that you received a scam email requesting Form I-9 information from USCIS, report it to the Federal Trade Commission. If you are not sure if it is a scam, forward the suspicious email to the USCIS webmaster.

How do I raise a USCIS service request?

You can generally request expedited processing by contacting the USCIS Contact Center at 1-800-375-5283 (TTY for the deaf, hard of hearing, or those having a speech disability: 1-800-767-1833) or by asking Emma after you have obtained a receipt notice.

What happens if USCIS Tier 1 is unavailable?

Tier 2 – If Tier 1 is unable to completely resolve an inquiry, the call may be transferred to the Tier 2 level of live assistance to be answered by a USCIS officer. Callers may, at any time, request to have a call directed to a supervisor.

What does a Tier 2 Immigration Officer DO?

Immigration Service Officers (ISOs) (Tier 2) If the customer service representative couldn’t help you out and find your queries to be urgent enough, then he’ll transfer the call to an immigration service officer. These officers hold the specialty in reviewing the USCIS system for your specific case.

How long does it take for USCIS to respond to Tier 2?

If your case was escalated to Tier 2, you will receive a call back from a USCIS officer typically that same day, although during heavy call periods, it can take as long as 24-72 hours. (Callbacks have been reported as being received after normal business hours and on weekends).

How does the USCIS service center work?

The USCIS service center operates on a two-tier model. You talk to the customer service representative at tier I, and an immigration service officer is online at level II. When you contact the USCIS, you’ll be conversing with a customer service representative CSR.