Common questions

How can I contact Ekurhuleni?

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How can I contact Ekurhuleni?

City of Ekurhuleni

  1. https://www.ekurhuleni.gov.za/
  2. Email: [email protected].
  3. Facebook: https://www.facebook.com/CityOfEkurhuleni/
  4. Twitter:
  5. Private Bag X1069, GERMISTON, 1400.
  6. Ekurhuleni Head Office, Cnr Roses and Cross streets, GERMISTON.
  7. 0860 543 000.
  8. Provincial and Local Government Directory: Gauteng Municipalities.

How do you log a fault with Ekurhuleni?

TO make it easier for residents to log service delivery complaints, Ekurhuleni Metro has introduced a convenient SMS service. To log a complaint one can punch in the number, 30788, start the text with the prefix “Ekurhuleni”, followed by the relevant service interruption query, compliment or comment.

How do I log a call with Ekurhuleni municipality?

For service related issues – 0860 543 000….What to Do When Logging a Service Call

  1. Give your name in full (spell it);
  2. Provide your contact number/s;
  3. State your address and the nearest cross road (spell it out for accuracy in finding the location);
  4. Name the suburb and town where the incident is (eg Farrarmere, Benoni);

Does Germiston fall under Ekurhuleni?

Ekurhuleni is one of the five districts of Gauteng province and one of the eight metropolitan municipalities of South Africa. The seat of Ekurhuleni is Germiston. OR Tambo International Airport falls in the Kempton Park area of Ekurhuleni.

How can I open account in Ekurhuleni municipality?

If you are opening an account for a business you will need the following: Registration document of the company. ID of responsible person. Proof of ownership eg deed of transfer….Documentation needed:

  1. ID.
  2. Proof of ownership, eg deed of transfer.
  3. Electricity compliance certificate.

What time does Ekurhuleni municipality open?

Weekly opening hours: Monday: 07:30-16:00. Tuesday (TODAY): 07:30-16:00. Wednesday: 07:30-16:00. Thursday: 07:30-16:00.

Where can I complain about Ekurhuleni municipality?

The Ekurhuleni call centre can be contacted on 0860 543 000. Like our Facebook page and follow us on Twitter.

How do I report illegal dumping in Ekurhuleni?

Stop the spread of diseases, report illegal dumping to the city’s call centre on 0860 543 000 and a fine will be enforced on the transgressors.

How do I register for Ekurhuleni Municipality online?

HOW TO APPLY

  1. Click on “My account options”
  2. Click the Register button.
  3. Create a username, input a password and provide an e-mail address.
  4. Complete the required fields and note your newly created User Name and Password.

How can I get my Ekurhuleni account via email?

Log on to http://www.siyakhokha.ekurhuleni.gov.za and click Register. Complete the registration form and submit. Once you have accepted the terms and conditions click on I am not a robot (captcha). You will receive a verification email/SMS to activate /complete your Siyakhokha account.

How do I get rid of error 30 on my prepaid meter?

Error 30 – Technical error on your meter – please switch your meter off as well as your electricity mains and wait a few minutes. Turn back on and retry the token. If this error 30 persists you should contact your municipality and get a technician to have a look at the meter.

How do I contact Ekurhuleni municipality?

Ekurhuleni Metropolitan Municipality (Germiston / Katlehong) 011 999 0001. Civc Centre, Queen Str, Germiston South.

What are the services provided by Ekurhuleni community care?

Provision of a multi-purpose community care front desk; Provision of a “one-stop Metro-wide” customer care service to all the customers of Ekurhuleni; and Switchboard and call centre related services. These centres are open weekdays from 08h00 to 16h00 except for Wednesday when they open at 09h00.

Where is the customer care centre in Germiston?

Germiston Customer Care Centre Address: 78C President street, Germiston, 1401 Tel: +2711 999-1664 / 0520 Fax: +2786 633 4692

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