How do I send a message to Kenya Power?
How do I send a message to Kenya Power?
Engage with us
- National Contact Centre. 97771 or 0703 070 707 | 0732 170 170.
- USSD & Telephone Number. Dial *977# or +254 203201000.
- Email Us. [email protected].
How do I contact Kenya Power Customer Care?
Please call our Contact Centre hotline numbers 97771 or 0703070707 or 0732170170 for service-related enquiries.
How do I report a power outage to KPLC via SMS?
All you need to do is send Stima#AccountNo#Description of Outage to 95551. e.g. Stima#123456789#No power since yesterday. You will receive a message with a reference number under which your complaint has been booked. This makes it easier for you to follow up on the progress of your case.
How do I fix KPLC CIU connection failed?
How To Fix KPLC CIU Connect Error. Solution 1: Ensure you plug in your meter to the socket (not extension). If this fails, look for RECHARGEABLE batteries, plug in to the socket. Solution 2: Ensure that the CIU cable is not faulty by using another CIU cable then plug it back to the socket.
How can I register my KPLC bill by SMS?
How to Register and Receive Kenya Power bills via text Messages (SMS) or Email. Customers are required to register on their mobile phones using a USSD command, Dial *551# on your phone, enter your account number, e-mail address, Identification respectively.
How can I follow up my KPLC reference number?
Once they apply, customers will get a reference number instantaneously that they can use to proactively query and track their application status via USSD code *977#.
What is CIU in KPLC?
The Customer user Interface Unit is not having a strong communication link with your meter through the power source.
How can I get my CIU meter number?
How to check your KPLC prepaid meter number
- ACTARIS Meter Box. Dial 100 and then press enter or #
- HEXING Meter Box. Dial 804 then press enter or #
- CONLOG Meter Box. Dial #100 then enter or press #
- SHENZEN Meter Box. …
- In some cases, 000# and 100# also work when trying to get your KPLC prepaid meter number.
Is KPLC a public enterprise?
Overview. Kenya Power is a public company listed in the Nairobi Securities Exchange (NSE). The company is a national electric utility company, managing electric metering, licensing, billing, emergency electricity service and customer relations.
Where can I find Kenya Power contact details?
Below is a list of all Kenya Power contacts. Kenya Power Head Office Branch Physical Address: Stima Plaza, Kolobot Rd Address: P.O.Box: 30099-00100 Nairobi GPO
How to contact KPLC customer care in Kenya?
Detailed KPLC contacts guide: KPLC Customer Care Contacts including Kenya Power Contacts, KPLC Contact Centre, KPLC Emergency Numbers and Website Please call our Kenya Power customer care contact center hotline numbers 95551 or 0703070707 or 0732170170 for service-related inquiries.
Who is the best electricity supplier in Kenya?
Since 1922, Kenya Power and Lighting Company (KPLC) has maintained its position as the top electricity installation and supplying company in Kenya. The company is responsible for lighting over 6,675,500 homes. Below is a list of all Kenya Power contacts.
How many homes does Kenya Power Light?
The company is responsible for lighting over 6,675,500 homes. Below is a list of all Kenya Power contacts. Kenya Power has established several offices in different regions across the country to serve its clients better.
