What is a BT Featureline?

What is a BT Featureline?

It allows you to see a caller’s phone or extension number, if available, before you answer. You’ll need a caller display phone or unit to use it. There is a one-off set up fee for Caller Display on Featureline.

What is a BT PSTN line?

PSTN stands for Public Switched Telephone Network and is the traditional landline setup you may currently have at your business. ISDN, on the other hand, stands for Integrated Services Digital Network.

What is PSTN business?

What is a PSTN line? “The public switched telephone network (PSTN) is the aggregate of the world’s circuit-switched telephone networks that are operated by national, regional, or local telephony operators, providing infrastructure and services for public telecommunication” – Source.

How many types of business lines do customers have to choose from?

There are three main types of business telephone lines you can consider. It is most likely that you will need to use at least two of the line types for your business requirements. We have summarised the key points for consideration below.

How do I forward my BT landline to my mobile?

To divert your calls, follow these instructions on the telephone line you want to divert from:

  1. To divert all calls dial: *21*(phone number you want to divert to)#
  2. To divert any calls you don’t manage to answer within 15 seconds dial: *61*(phone number you want to divert to)#

How can we show our number switch off for a selective number without the switch off the phone?

Download the Truecaller app from Google Playstore. Next save the number which you want to appear as switched off when they call you. Then open Truecaller and select the number which you have saved and Block the number from that. Simple!

What will replace landline phones?

digital network
The UK’s current landline telephone network is becoming obsolete. Over the next few years, all landline phones will be replaced with a digital network, also known as an IP network. Many customers in the UK are already using the new service.

Can I use my old phone with BT Digital Voice?

You can continue to use your existing phone by plugging it into the phone port on the back of the Hub. Or you can use one of our adapters, which will let you plug your phone into any standard phone socket.

Is PSTN obsolete?

The analog equipment underpinning the PSTN is outdated, it is costly to maintain and knowledge of the infrastructure is diminishing. Telecoms providers are encouraging consumers to move to voice over Internet protocol (VoIP). In some European countries, telecoms providers aim to switch off the PSTN as early as 2020.

How many telephones can I have on one line?

Yes and no. There really is no “absolute limit” on the number of phones or devices you can use on a phone line, but there is a limit on the amount of power available in your phone line. If you have too many telephone devices (including modems, telephones, answering machines, faxes, etc.), none of your phones will ring.

Can you divert a landline to a mobile?

Call forwarding is easy to set up on landline phones. Enter the numbers ’21’, followed by the mobile number to which you want calls to be forwarded. Then, press the ‘#’ (or hash) key. You should hear the announcement: “service feature activated’.

Can I connect FeatureLine to a BT phone system?

An announcement from the BT exchange lists the services currently activated. Connecting Featureline to a phone system enables you to incorporate the benefits of the Featureline service with a phone system. Can I connect an answering machine with Featureline or Featureline Compact?

How do I use general interrogation on FeatureLine?

Press 1. General Interrogation enables you to check which features you currently have set up on your Featureline. To use General Interrogation, dial *#001#. An announcement from the BT exchange lists the services currently activated.

How do I switch between the calls on my FeatureLine?

To switch between the calls: Press the RECALL button. Wait for the dial tone. Press 2. To end the enquiry call and return to your original caller: Press the RECALL button. Wait for the dial tone. Press 1. General Interrogation enables you to check which features you currently have set up on your Featureline.

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