What can the Department of Fair Trading do?
What can the Department of Fair Trading do?
NSW Fair Trading promotes a fair marketplace for consumers and traders by maximising traders’ compliance with regulatory requirements. We safeguard consumer rights and investigate alleged breaches of the legislation we administer.
What services does the NSW Fair Trading provide?
We provide information to tenants, landlords and real estate agents about their rights and responsibilities. This covers all residential premises, including residential parks. We also fund a number of community organisations to provide advice and advocacy to tenants across NSW.
How do I complain about a realtor in NSW?
NSW: Office of Fair Trading, ph: 133 220. Real Estate Institute of Northern Territory, ph: (08) 8981 8905. NT: Consumer Affairs, ph: 1800 019 319.
Is Fair Trading part of Service NSW?
A range of Fair Trading services are now available over the counter at Service NSW locations throughout New South Wales. To find your nearest location please use the Service Centre locator.
How do I make a complaint against an estate agent?
Complain to the letting agent Look on the agent’s website or ask their office for details. They must tell you about their complaints procedure if you ask. Set your case out clearly in writing and provide details of times and dates where relevant.
How do I make a complaint to NSW Fair Trading?
GENERAL COMPLAINT FORM. Please contact the Retailer or Supplier about your complaint before you complete this form. Please note that NSW Fair Trading is unable to intervene in matters where an order has been made in a Tribunal or a Court.
What is NSW Fair Trading and how does it work?
NSW Fair Trading provides information to consumers and traders to assist them in resolving marketplace disputes. When parties are unable to reach a settlement, a complaint may be lodged and Fair Trading then provides informal dispute resolution. What happens when a complaint is made? The complaint will be assessed to determine:
How does fairfair trading handle matters about fees?
Fair Trading handles matters about non-payment of fees or a deduction exceeding the capped fee to a performer for services under an Entertainment Industry Agreement or an Entertainment Industry Managerial Agreement from performers within the meaning of the Entertainment Industry Act 2013
What can Fair Trading do if there is a breach?
If Fair Trading believes there has been a breach of the law, there are a range of options depending on the severity of the breach. These options include: education on the law and a verbal warning, investigation, issuing a formal caution, issuing a penalty notice and or prosecution.
