How do I fix my Optus modem?
How do I fix my Optus modem?
Remove the power cable from the back of your modem for 60 seconds, then plug it back in. After approximately 2 minutes the lights on the modem should settle into a stable pattern. If restarting your modem didn’t work, go to the next step. Check whether your modem’s Internet light is on/blinking.
What do the lights on my Optus modem mean?
The Optical light should be either solid green or flashing green (flashing means it’s sending data). If the Optical light is red or off, it means the modem has lost its connection and you should contact Optus technical support.
Why is the DSL light flashing on my Optus modem?
GREEN (SOLID): Your modem is connected to an active internet connection, however no data is being transferred. Blinking: Your modem is transferring data over an active internet connection.
How do I fix Optus data not working?
Android network reset
- Open the Settings app.
- Tap General.
- Tap Reset.
- Tap Reset Network Settings.
How do I reset my Optus Huawei modem?
A factory reset usually involves holding a recessed reset button down for a few seconds, they’re normally located on the rear or underside of your modem / router. You can find factory reset steps for Optus modems in our online user guides.
Why is my home internet not working?
There are a lot of possible reasons for why your internet isn’t working. Your router or modem may be out of date, your DNS cache or IP address may be experiencing a glitch, or your internet service provider could be experiencing outages in your area. The problem could be as simple as a faulty Ethernet cable.
How do you know if your modem is bad?
5 Warning Signs Your Cable Modem is Dying
- Connection indicator lights have turned off even if you can still surf the web.
- Data transfers/downloads are slow.
- The connection speeds are slow.
- The modem is making a lot of loud or weird noises.
- The modem turns off or stops functioning.
How can I tell if my modem is bad?
What do the lights on the Optus ultra WiFi modem-router mean?
You can find a list of default Optus modem passwords here. That said, like Telstra NBN equipment, there are some basics to understanding what the lights on the Optus modem-router mean. The lights on the Optus Ultra WiFi Modem are for Power, DSL, WAN, Internet, Wi-Fi, Phone, Network, and Signal.
How do I set up my modem for Optus DSL broadband?
The simplest way to install and configure your modem for the Optus DSL Broadband service is to follow the step by step instructions on the self-installation CD. Note: It is important to note that you should not connect your modem before running the self-installation CD.
What should I do if my Optus modem-router is not working?
If there’s no outage, follow these next steps. Optus advises physically removing the power cable from the back of your modem-router, but you can also just turn the power off at the wall outlet instead. Either way, leave the modem-router off for 60 seconds, then reconnect the power cable or flip the power switch back on.
How do I troubleshoot my Optus NBN or Optus cable connection?
The following steps are applicable to Optus NBN or Optus Cable connections. If you are looking for Optus ADSL internet troubleshooting, visit this page. The first step is to check for a network outage. Visit the Optus Check Network Status page, then click on the ‘Outages’ tab that’s in the top-right of the map.
