Why is Virgin saying no Internet connection?
Why is Virgin saying no Internet connection?
Try these steps to fix most Virgin Media connection problems: Reboot the WiFi Hub by turning it off and then on again. Make sure all the wires coming into and out of the Hub are pushed in firmly. If that hasn’t helped, reset your Hub’s settings and your WiFi settings back to their original settings.
How do I fix my Virgin Media WiFi problem?
How to improve WiFi signal
- Find the best place for the Hub. The WiFi signal has to travel distances and through doors, walls and ceilings, which can affect its strength.
- Reboot the Hub.
- Check each device.
- Get rid of WiFi blackspots.
- Use a wired connection.
- Check for area issues.
Why does my Virgin Media Broadband keep dropping out?
There are many reasons for this. You could have a faulty router, a bad WiFi router, a faulty Virgin Media wallbox, a faulty Ethernet cable, or a bad installation to your home.
Why is broadband connected but no internet?
If your computer is the only device that says it has a connection but no actual internet, it is likely that you have a misconfigured setting, faulty drivers or WiFi adapter, DNS issues, or a problem with your IP address. All devices have a WiFi connection but no internet.
Why does the green light flash on my virgin router?
This light flashes green when the Hub’s downloading a software update. This flashes during set up, and then stays green for 2 minutes when you’re done. It isn’t on during normal use, but turns red if there is a problem.
How do I complain about Virgin Broadband broadband?
Virgin Broadband complaint. 1 / I have a problem with our Virgin media broadband, I call the number 0345 454 111 and get the automated talk that basically tells me to turn it off and on. They send me a text, you follow the online prompts (I need to do it on my phone as the broadband is not working).
How long to go away for a problem with Virgin Broadband?
So to summarise, spoke with two representative of Virgin Broadband and given conflicting stories, one tells me to go away for 24 hours and call back if there is still a problem, the other tells me to go away for 48 hours and call back if there is a problem. Customer fob off at its finest. .
How do I run a service status test on Virgin Media?
Running a service status test will inform you of any issues we know of in your area, how it may affect your services and when we expect the issue to be resolved. To run a test, sign in to your My Virgin Media account and select the Service status button at the top of the page.
