Why is Optus so bad?
Why is Optus so bad?
The main cause of their poor performance and customer dissatisfaction is because they use overseas operators, in India or Philippines. It is not only Optus, Telstra, TPG, Dodo. They are all the same.
Is wireless broadband reliable?
Wireless broadband isn’t as reliable, and speeds aren’t as consistent, as ADSL or fibre connections. Download speeds aren’t that fast, and there’s little hope of getting fibre-level speeds. Some wireless providers, in fact, have maximum speeds of a measly 1Mb. Most wireless networks only cover a limited local area.
How do I lodge a complaint with Optus?
If your complaint is of this nature, please call us on 133 937. If you feel your complaint is urgent and requires priority for any other reason, please speak with a Customer Service representative who will do their utmost to assist.
How do I fix Optus home wireless broadband?
Switch your device off (do not select restart), wait 30 seconds and turn it on again. If you’re using an external USB modem / dongle: Close your Optus Mobile Broadband Connection manager application and any other open applications. Eject and remove your USB modem / dongle from your computers USB port.
Does weather affect fixed wireless internet?
Weather doesn’t affect fixed wireless – Weather conditions don’t affect fixed wireless like they do satellite internet, because a base station used for fixed wireless internet is about as tall as an average cell phone tower.
How do I complain to the NBN speed?
All other residential consumers or small businesses with NBN speed issues should first contact their provider. If your complaint remains unresolved, you can make a complaint to the Telecommunications Industry Ombudsman.
Why is my Optus nbn so slow?
1. Network Congestion. If if you’re experiencing slow nbn during these times then there’s a good chance that network congestion is the source of your problem. The nbn is built to be high capacity and reduce congestion as much as possible, but it can still only handle so much traffic.
