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What is telecommuter mode?

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What is telecommuter mode?

Telecommuter mode allows you to make and receive calls using a phone at a remote location with all calls being started by and going via the telephone system. While telecommute mode is selected, you are logged out of your normal internal phone extension.

How does Avaya softphone work?

The Avaya softphone is a telephone created to run on your Windows PC, instead of a physical device on your desk. It provides the ability to make & receive calls using your computer’s microphone and speakers. If you are making a call, the number appears as though it is coming from the University’s phone system.

What is Avaya IP Agent?

IP Agent integrates a flexible IP softphone client with a SIP/SIMPLE-based Instant Messaging (IM) client. Both IM and presence capabilities are enabled by Avaya SIP Enablement Services (SES).

What are softphone features?

Some of the key features that teams love in a softphone are: Drag and drop call transfers. Visual Voicemail. Voicemail in email. Incoming call and voicemail notifications on their smartphone.

How do I test my softphone?

Test call – How to make a test call from softphone?

  1. In the X-Lite menu Softphone -> Account Setting set up user account.
  2. The only important thing which should be set up correctly is Proxy Address; it should be the IP address of VBN.
  3. Then just dial a number without IP address.

How do I connect my Avaya to my computer?

Plug an Ethernet cable from the wall jack into the top plugin. Plug an Ethernet cable from the computer into the second plugin. Plug the phone handset into the bottom plugin.

What do I need to use a softphone?

The core requirements for a softphone to work are:

  1. a PC or laptop with microphone and speakers, or a headset.
  2. You’ll need a strong bandwidth or internet connection.
  3. You’ll also need to setup an account with a service provider and download a software program that enables your softphone.

How do I find the IP address of my VoIP?

Follow these steps to test your internet connection:

  1. Try to find out the IP address of the gateway of your VoIP provider. One option is to simply call the company and ask.
  2. Open your computer’s command prompt.
  3. Type the PING command followed by an IP address — for example: Ping 64.233.161.83.

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