What is the purpose of a community forum?

What is the purpose of a community forum?

A Community Forum is an online “meeting place” that is used to engage with others to debate, share knowledge and communicate with others about a wide range of topics participants are interested in discussing.

How do community forums work?

The external community forum allows both employees and users to discuss the public side of your company. For example, you can use the forums to share information about the company, ask for feedback, and identify bugs. Users can turn to the forum with questions such as: How do I solve issue ‘X’?

What is ServiceNow community?

The ServiceNow community is 150,000+ strong members who represent ServiceNow’s most technically advanced audience from around the world. ServiceNow Community is managed by ServiceNow Company to engage with developers,partners and learn,share each others knowledge and problems they face in the products they buy.

How do you promote a community forum?

  1. Read the forum’s rules.
  2. If it’s acceptable, create a signature link (AKA sig link).
  3. Don’t make your first post a self-promotion.
  4. Get involved in the forum.
  5. Ask a moderator if it’s okay to self-promote.
  6. Try to avoid posting messages that do nothing but self-promote.
  7. Don’t post the same message to different websites.

What are the benefits of forums?

Top 5 Advantages Of Online Forums You Can’t Ignore | Kahootz

  • Encourage discussion.
  • Improve communication.
  • Increase collaboration.
  • Better engagement.
  • Receive the 5 key methods of employee engagement straight to your inbox.
  • Seek assistance and support.
  • Help drive usage of your online collaboration tool.

What are the benefits of a forum?

The Benefits of Online Forums for Members

  • Online forums enable people to form communities.
  • Forums help people connect with like-minded individuals.
  • They provide a space for education.
  • They give members a place to ask questions.
  • Customers can take ownership over their role in the community.

What is Salesforce communities?

Salesforce Communities are brand spaces designed specifically for Salesforce customers to connect with the community outside their org (i.e., employees, partners, and customers) and collaborate with them using relevant data and content. There are dozens of great Salesforce Communities examples.

What is workflow ServiceNow?

A ServiceNow Workflow is any part of the Platform that automates a multi-step process. To break it down even further, it means that a Workflow is a series of Activities that follow execution paths.

How do you engage forums?

How to Keep Consumers Engaged on Your Online Forums

  1. Monitor Relevant Non-Company Forums. One of the best ways to build a connection with your target audience is by looking at forums where they can talk freely outside of your website.
  2. Co-Create with Your Audience.
  3. Implement a “Members Only” Channel.
  4. Conclusion.

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