Common questions

How do I contact FedEx SmartPost?

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How do I contact FedEx SmartPost?

For more information about FedEx SmartPost, go to fedex.com/ us/ smartpost. To get started using this contract-only service, contact your FedEx account executive or call 1.800. GoFedEx 1.800. 463.3339.

Can you pick up packages from FedEx SmartPost?

FedEx SmartPost, which is similar to UPS SurePost, is a hybrid shipping service with which FedEx will pick up packages from the shipping destination, and then hand the packages off to the U.S. Postal Service (USPS) for the final delivery to the end customer.

How do I track my FedEx SmartPost package?

FedEx Smartpost Returns Tracking Track FedEx Smartpost Return by using our tracking service at parcelsapp.com or in our iOS/Android apps. Locate FedEx Smartpost Returns tracking number (it’s usually all digits like 02394653084833154920), enter it into package search field above and click Track Package.

What happens if FedEx delivers to the wrong address?

What You Can Do To Retrieve A Package From FedEx. If the driver delivered the package to some other location, then that is something that will show up on the tracking website and in which case you can try and get in contact with FedEx to have it delivered to you.

Can you sue FedEx for not delivering my package?

You could sue FedEx for breach of contract and negligence. Damages means the amount of monetary compensation you are seeking in your lawsuit. Your damages would be for the loss of the package.

How do I file a FedEx SmartPost claim?

Only the party directly paying the shipping charges to FedEx may file a claim to recover the loss. Please direct any questions you have regarding these guidelines to FedEx SmartPost Customer Support at [email protected].

How do I track a package that has been transferred to USPS?

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  1. Copy your Tracking Number from your confirmation email.
  2. Visit the USPS tracking page .
  3. Enter the Tracking Number into the search box.
  4. After inputting your Tracking Number, click “Track.”
  5. The USPS tracking site will provide the latest status for your package and/or delivery confirmation.

Why does SmartPost take so long?

FedEx SmartPost Delivery Time FedEx SmartPost time to deliver can be 2-5 days longer than ground or home delivery. This is due to the additional shipper involvement once USPS takes over that last leg. Count on a guaranteed additional day just for that reason.

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