What does customer service representative ft mean?
What does customer service representative ft mean?
As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. Customer service representatives may also offer additional sales and products, or sell products or services directly.
What is customer service representative role?
Job Description Customer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound sales.
What does a customer service representative need?
Customer service representatives typically need a high school diploma or equivalent to enter the occupation and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people.
What do you call a customer service representative?
43 customer service job titles and team names
| Customer service team names | Customer service job titles |
|---|---|
| Customer Operations | Customer Service Agent |
| Customer Service | Customer Success Advisor |
| Customer Success | Customer Support Associate |
| Customer Support | Customer Support Associate |
What is the difference between a customer service representative and a customer service agent?
Call center agents handle incoming calls from customers who may have concerns and inquiries about a product or service offered by the company. In case you’re wondering, customer service representatives are also called call center agents because of the simple fact that they work off of a contact center.
What is a customer service representative salary?
Customer Service Representative salary in India ranges between ₹ 1.1 Lakhs to ₹ 4.8 Lakhs with an average annual salary of ₹ 2.3 Lakhs. Salary estimates are based on 5.8k salaries received from Customer Service Representatives.
What is customer support in BPO?
Customer service BPOs (business processing outsourcers) are companies that specialize in handling customer queries that come in via email, chat, phone, social media, and other channels. Studies show that customers whose problems are solved quickly and easily tend to be faithful to the company.
What is BPO customer service?
