Does DTE require a deposit?
Does DTE require a deposit?
Residential customers may be required to pay a deposit for service if any of the following requirements apply: There is an unpaid utility bill in your name that grew within the past six years. Identity or credit information is misrepresented. Complete, positive identification is not provided.
How do I contact DTE Energy?
Call General Customer Service for Residential Customers: 800.477. 4747. Cal General Customer Service for Business Customers: 855.383. 4249.
How much is DTE Energy Bridge?
You can try the Energy Bridge free for 6 months then just $1.99/month. To request the Energy Bridge, you can let us know you want one through the DTE Insight app by selecting “Request Energy Bridge” on the main dashboard.
How do I transfer my DTE service to another person?
Complete an Authorization for Automatic Transfer of Service Form and email it to [email protected] or mail it to the address on the form. Contact Landlord Customer Care at (800) 482-8720.
Can I start service with DTE online?
DTE is committed to making it as easy and hassle-free as possible for customers to start, stop or move their DTE service. From your mobile device or computer visit dteenergy.com/service and follow the easy step-by-step instructions to set up your request and schedule an appointment, if necessary.
Does DTE give grace period?
For customers who are having trouble paying their final balance by the due date, DTE provides an additional 60 day grace period before reporting any unpaid balance to credit reporting agencies.
How do I know if I owe DTE?
Sign in to your online account and go to the My Billing & History (residential) page or Billing & Payment History (business) page to view your payment history.
How much does DTE insight cost?
Discover More About Insight Download your free Insight app today to get started. Upgrade to the Premium experience to add the Energy Bridge, free for the first six months then just $1.99/month.
How do you set up an energy bridge?
Place Your Phone Near the Bridge: Open the Insight app and tap “Begin Energy Bridge Setup” on the home screen. Make sure the Energy Bridge light is green, then place your phone within one inch of the bridge. Next, simply tap “Begin,” then gently touch your phone to the front of the Energy Bridge.
How do I start a new service with DTE?
Can I have two DTE Energy accounts?
If you receive one DTE Energy bill for both your natural gas and electric service, you need to create only one online account. If you have both residential and business accounts, you will need to use a different email address and password for each account.