How do I send a secure message to SunTrust?

How do I send a secure message to SunTrust?

If you have Online Banking, you may sign on and send us a secure message or you can call us at 1-800-SUNTRUST (1-800-786-8787).

Has SunTrust Bank Been Hacked?

On April 20, 2018, Atlanta-based financial services firm SunTrust encountered a data breach that might have compromised around 1.5 million customers’ personal information. While the issue is still under the investigation, the SunTrust bank announced that it took appropriate measures to heighten its data security.

How do I contact SunTrust corporate office?

Contact the SunTrust Business Care Center at 800.752. 2515, visit any SunTrust branch location or send the request via Business Online (click on “Message Center” at the top of the screen, then select “Send Secure Message”).

Why can’t I access my SunTrust account?

For account information, please call our automated system at 1-800-SUNTRUST (800.786. 8787). Our teams are actively working to restore digital access. For assistance, please visit your local branch or ATM, call us at 800-SUNTRUST, or contact your relationship team.

How do I report phishing to SunTrust?

How to Report Online Fraud Regarding Your SunTrust Account • To report a suspicious email or Web page, forward it to [email protected].

How do I file a complaint against SunTrust?

How To File SunTrust Bank Complaints

  1. Customer Service: 1-800-7868-7878.
  2. Mobile Banking: 1-800-382-3232.
  3. SunTrust Mortgage: 1-800-634-7928.

How do I dispute a transaction on SunTrust?

Charges can be disputed through Online Banking or by phone. To submit a dispute by phone, please call 800.477. 9702.

How do I speak to a representative at SunTrust?

If you have a SunTrust account specific request or question and have access to online banking, please log-on to Online Banking and send us a secure message, or call us at 1-800-SUNTRUST to speak with a customer service representative.

Why is my SunTrust Online access restricted?

If your account has been restricted it may be because of suspicious activity or the account is overdrawn and there are insufficient funds. The bank does have a right to restrict an account so you would need to talk to them to find out why.

How do I contact Truist bank?

1 (800) 226-5228
Truist Financial/Customer service

Where do I send SunTrust phishing emails?

Suspicious SunTrust emails (phishing), Texts (SmiShing), suspicious calls (Vishing) and other scams: Forward information to [email protected]. You will receive an automated response to let you know that we received your email.

Does SunTrust Bank have a fraud department?

After I dialed the number, a voice recording stated, “You have reached the SunTrust’s Bank Fraud Department. Ok, we’ve located your account using your phone number. Your debit card has been temporarily restricted, you will not be able to use your card at this time.”

Does SunTrust send emails asking for personal information?

SunTrust does have this warning on their website which states: SunTrust will never send unsolicited emails or text messages asking you to provide, update or verify personal or account information, such as passwords, Social Security numbers, PINs, credit or check card numbers or other confidential information.

Is SunTrust a bank or an investment company?

Trust and investment management services are provided by SunTrust Bank, SunTrust Delaware Trust Company. Securities, brokerage accounts and insurance (including annuities) are offered by SunTrust Investment Services, Inc., a SEC registered broker-dealer, member FINRA, SIPC, and a licensed insurance agency.

Does SunTrust Bank give to the American Red Cross?

SunTrust Bank. SunTrust Bank will give $250,000 to the American Red Cross for disaster relief and recovery efforts in support of the communities and businesses impacted by Hurricane Dorian and the global efforts of the Red Cross to help in the Bahamas. Read More >.

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