Does ComEd go door to door?

Does ComEd go door to door?

ComEd will never come to a customer’s home or business to: Demand a payment. Ask for your ComEd account number or other personal information, such as a driver’s license number.

Does ComEd call customers?

ComEd will never call a customer to: Ask for their account number. Ask for personal information such as their Social Security number or bank information. Ask them to make a direct payment with a prepaid cash card.

Does ComEd ask for SSN?

We will never call or come to your home or business to: Sell you electricity. Ask for immediate payment with a prepaid cash card or cryptocurrency such as bitcoin. Ask for your account number or other personal information such as Social Security Number or Tax Identification Number.

How do I report a power outage to ComEd?

You can report your electric outage online, including on your smart phone or tablet. If you prefer, call us 24/7 at 1-800-EDISON-1(1-800-334-7661). You can quickly and easily report your outage via text message, mobile app or ComEd Facebook app. Online services are available 24 hours a day, 7 days a week.

Does ComEd do gas and electric?

ComEd has partnered with your natural gas utility to bring electric and natural gas savings to you.

Why does ComEd keep calling me?

In some cases, scammers will “spoof” ComEd’s name and phone number so that a call appears to be from ComEd. They may demand a customer to make a direct payment with a prepaid cash card. In other instances, scammers ask victims to call them back at a different phone number and provide personal information.

What is ComEd phone number?

1 (800) 334-7661
Commonwealth Edison Co/Customer service

Why is ComEd bill so high?

Why has my bill amount suddenly changed? If you are on a budget billing plan, your usage will be reviewed periodically and your monthly payment may be adjusted based on changes in your usage or energy prices. If you consistently use more energy, your budget billing amount will go up.

How do I contact ComEd?

Let us know! You can quickly and easily report your outage via text message, mobile app, ComEd Facebook app, or by calling customer service at 1-800-EDISON-1 (1-800-334-7661).

Are there any reports of individuals posing as ComEd employees?

We regularly receive reports of individuals posing as ComEd employees. We want to help you be better informed and avoid being the victim of a scam or energy-related fraud. These imposters may contact you and falsely claim that your electric service will be disconnected unless payment is made.

Does ComEd collect payments at kiosks?

ComEd never collects payments at kiosks that issue prepaid cash cards or cryptocurrency such as bitcoin. A ComEd field employee may knock on your door if we are unable to access our equipment, like the meter or pedestal transformer.

Why is a ComEd field employee knocking on my door?

A ComEd field employee may knock on your door if we are unable to access our equipment, like the meter or pedestal transformer. You can identify a ComEd employee by: To confirm that someone is really a ComEd employee, call 1-800-EDISON-1 ( 1-800-334-7661) before engaging with the person.

How does ComEd spoof your phone number?

They may instruct you to buy a prepaid credit card and call back to a different phone number with the personal identification number (PIN) or other personal information. They also use a tactic called “spoofing” to manipulate the Caller ID displayed phone number so that it appears as a ComEd number.

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