Does remedy have an API?

Does remedy have an API?

The REST API is a simple stateless architecture that runs over the HTTP.

What is BMC Remedy used for?

Predictive service management through auto-classification, assignment, and routing of incidents. Embedded multi-cloud capabilities to broker incidents, changes, and releases across cloud providers.

What is Web service in BMC Remedy?

With web services, you use a web services client to access the web services functions available in BMC Remedy ITSM. For example, an event occurs in an event-based system that causes the web services client to connect to BMC Remedy ITSM and create an Incident, Problem, Change, or Purchase Order ticket.

Is remedy part of BMC?

Remedy is now the Service Management Business Unit of BMC Software.

How do I check the version of my remedy?

To access server information, open the BMC Remedy AR System Administration Console and select System > General > Server Information. Client versions appear in the About dialog box (from the Help > About menu option). On Windows, executable and supporting file versions are displayed in file properties.

Is remedy the same as ServiceNow?

BMC Remedy operates on a Software-as-a-Service (SaaS) delivery model that uses third-party cloud vendors to deliver services. ServiceNow operates mostly on a Platform-as-a-Service (PaaS) model, allowing for a framework you can build on or customize applications from directly from the cloud.

How do I know my BMC Remedy?

What is the latest version of BMC Remedy?

Documentation by Supported Product Version

Version Product Name Release Date
19.02.00 Remedy AR System Server 28-Feb-2019
18.08.00 Remedy AR System Server 31-Aug-2018
18.05.00 Remedy AR System Server 31-May-2018
9.1.04 Remedy AR System Server 05-Dec-2017

What is remedy Helix?

Helix Remedy is a powerful, industry leading service management platform and fueling your IT transformation with intelligent, people-centric user experiences that helps you work smarter. Helix Remedy is delivered in the cloud for unprecedented choice along with hybrid or on-premise options.

How do I install BMC Remedy in SoapUI?

In the soapUI menu, select File > New soapUI project. Assign a name to the project. In the Initial WSDL text box, navigate to the saved WSDL file that you have already downloaded. If the BMC Remedy web service is marked as public, you can enter the URL for the WSDL in the Initial WSDL text box.

Is remedy REST API better than soap?

It’s been a while since Remedy REST API is being introduced to the public. Yet it becomes a top contender to SOAP when we are talking about web based integration between Remedy with some other 3rd party application. It’s been a while since Remedy REST API is being introduced to the public.

How do I access the web services of the BMC Remedy platform?

Open a browser and log on to your BMC Remedy AR System environment. After accessing the BMC Remedy home page, change the URL in the address bar to https:// /arsys/WSDL/protected/list. A list of the web services that are exposed by the BMC Remedy platform is displayed.

What is the use of API in BMC Remedyforce?

This API is used to get the version of installed BMC Remedyforce package. This API is used to get the details of the logged-in user. It returns information if the logged-in user is either a System Administrator or if Remedyforce Administrator check box is checked for user or not. This API is used to get BMC Remedyforce categories.

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