How can you make customer service fun?

How can you make customer service fun?

How to Make Customer Service Fun

1. Host a friendly competition. Give your employees a chance to shine with a friendly competition that showcases their customer service skills.
2. Give your customers fun ways to leave feedback.
3. Celebrate your customers.
4. Give your employees more power.

How do you teach employees customer service?

8 ways to coach employees to better customer service

1. Hire problem-solvers.
2. Empower employees to solve problems on their own.
3. Encourage active listening.
4. Invest in training and development.
5. Support wide-ranging company knowledge.
6. Talk to your employees.
7. Model patience and empathy.
8. Make customer service everybody’s job.

How do you play customer service Bingo?

Customer Service Bingo Just fill in your details and we will send you two cards, one complete with customer service phrases for your people to spot during role plays, or while listening to calls. The second card is a blank card, on which you can write the behaviors or phrases you’d like people to adopt.

How fun activities improve customer satisfaction?

The benefits of this fun customer service activity include: It encourages advisors to think creatively about what more they can do to better meet customer needs. It helps us to gather ideas for how we can help to create a better customer experience.

How do you improve employee customer service skills?

If you’re working in a customer-facing service role and want to excel in your work, these are for you.

1. Practice active listening.
2. Learn to empathize with your customers.
3. Use positive language.
4. Improve your technical skills.
5. Know your products and services.
6. Be human.
7. Communicate Clearly.
8. Be solutions-focused.

How do you motivate employees to provide better customer service?

4 Ways to Motivate Your Customer Service Team

1. Demonstrate Your Appreciation. Above all else, one of the best ways to keep your team motivated is to appreciate all the efforts they put into their work.
2. Foster (Friendly) Competition.
3. Listen to Employee Feedback.
4. Schedule Team Building Activities.

How do you celebrate Customer Service Week?

Your CSRs deserve it!

1. Treat CSRs to breakfast.
2. Motivate staff from the top.
3. Play some games.
4. Have a “dress up” or “dress down” day.
5. Host theme days with relevant outfits.
6. Recognize your service team for their hard work.
7. Take part in a charitable activity.
8. Empower customer service reps with a new tool.

What is amazing customer service?

What is great customer service? Great customer service means following best practices like valuing customers’ time, having a pleasant attitude, and providing knowledgeable and resourceful resources, but that you also take things a step further to exceed — rather than just meet — expectations.