How do I call iTunes customer support?
How do I call iTunes customer support?
Product and Services Support
- U.S. technical support: (800) APL–CARE (800–275–2273)
- See all worldwide support telephone numbers.
- Contact a mobile carrier.
- Make a reservation at an Apple Retail Store Genius Bar.
- Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.
How do I fix a corrupted iTunes song?
Question: Q: iTunes downloads: files are corrupted?
- Open your default browser and clear its cache.
- In iTunes use Edit > Preferences > Advanced > Reset Cache.
- From the same dialog note the location of your media folder.
- Delete the recent purchases that you think are affected.
How do I stop iTunes from charging my credit card?
Sign in to iTunes, then go to Store > View My Apple ID. Select the Edit link next to Apple ID Summary. On the Edit Payment Information screen, select None instead of choosing a credit card.
How do I check my iTunes gift card balance without redeeming it?
To check your iTunes gift card balance: Call 1-800-MY-APPLE. Check online at www.apple.com/go/gcb/us. Log in to the iTunes Store app on your Apple or PC device.
What phone number is 800-275-2273?
If you have additional questions, or if you’ve been a victim of a scam involving Apple Gift Cards, App Store & iTunes Gift Cards or Apple Store Gift Cards, you can call Apple at 800-275-2273 (U.S.) and say “gift cards” when prompted, or contact Apple Support online.
Is Apple Support number toll free?
You can contact Apple’s customer support by calling 1-800-275-2273 in the United States.
How do I force iTunes to rebuild library?
Rebuild your iTunes library
- Step 1: Make sure the following two settings boxes are checked: Go to iTunes > Preferences > Advanced.
- Step 2: Export your library.
- Step 3: Delete the iTunes database.
- Step 4: Add your music back into iTunes.
- Step 5: Import your exported database file.
How do I open my iTunes library from scratch?
On a Windows computer, you can follow the steps below to Reset iTunes Music Library.
- Open File Explorer on your computer.
- On File Explorer screen, navigate to C:\Users\Music\iTunes Folder and Rename iTunes Library. itl File to iTunes Library.
- Similarly, Rename iTunes Music Library.
- Restart iTunes on your computer.
How do I contact Apple about unauthorized charges?
Report an unknown transaction or dispute a charge
- On your iPhone, open the Wallet app and tap Apple Card.
- Scroll down and tap the transaction that you want to report.
- Tap the transaction again, then tap Report an Issue.
- Choose the type of issue that you want to report.
How do I check a gift card balance?
Start by looking at the back of your gift card. Typically, you’ll find a toll-free number you can call to discover your balance. Or you can check your balance by visiting the card issuer’s site and entering your card’s 16-digit number and security code.
How do I see my iTunes balance?
Check your balance on your iPhone, iPad or iPod touch
- Open the App Store app.
- Tap your photo or the sign-in button at the top of the screen. You might be asked to sign in with your Apple ID.
- The balance of your account will appear. If you can’t see an amount, this means you have no balance left in your account.