How do I claim my warranty from Asus?
How do I claim my warranty from Asus?
How To Claim Your ASUS Warranty Over the Phone
- Call 1-888-678-3688.
- Inform the customer care agent that you wish to claim a warranty.
- Tell them about the issues your product is experiencing.
- Provide them with the purchase and warranty info.
- Follow further instructions.
What is a RMA number?
RMA is an acronym for Return Material Authorization. A RMA number is assigned to the service order that is created when a customer requests repair, or service of product believed to be defective.
Does ASUS repair GPU?
The ASUS warranty covers all graphics cards that are new and free from damages caused by misuse, poor maintenance, improper operation, and similar. You can still claim the warranty after trying to repair the GPU by yourself only if the product hasn’t been damaged during the repair.
How do I submit an RMA or technical support request?
For RMA status inquires or technical support related inquires, please visit our Service Site . Do not complete this form for these types of requests. Please only click the submit button once . Inputting your product s/n, will auto-populate product type and product model.
Which Asus products are eligible for instant RMA?
Instant RMA will be provided for ASUS products that are In-Warranty and are manufactured in the North America region (United States and Canada only).
How do I check the status of my RMA?
You will receive status updates for your RMA via email during the repair process. Repair status can also be checked using your RMA or Serial number on our website here. Step 1: Do you already have a RMA number?
Can I request more than one Asus product at a time?
You may only request for one ASUS product at a time. If you are needing RMA’s for multiple products, please complete a new form for each product.
