How do I contact ETS customer services?

How do I contact ETS customer services?

ETS Customer Service Email: [email protected]. Phone: 1-855-MyHiSET (1-855-694-4738) — toll free.

How do I recover my ETS account?

Note: If you no longer have access to the email address associated with your account, contact ETS Code Control at 1-855-242-6478. You will not be able to recover your username or reset your password online. If you forget your username, select the “Forgot Username” link on the ETS Institution Portal Sign In page.

How do I download ETS browser?

Browser download and equipment check Download and install the ETS Secure Test Browser on the computer you’ll use for the test. To fully install the browser, run the file after downloading it. Close the browser once you see the following message: Success! You have installed the ETS secure test browser.

How do I change my ETS password?

If you forget your password, select the “Forgot Password” link on the ETS Institution Portal Sign In page. When prompted, enter your username and the email address associated with your account, answer your security question, and then create a new password. After that, you can sign back in using your new password.

How long does it take to get your HiSET scores?

Official scoring begins when ETS receives your answer sheets from the test center. Scores are then posted in your HiSET account within three business days for multiple-choice subtests and within five days for the Language Arts – Writing subtest.

Where can I find my ETS ID number?

If you don’t know your registration number, you can easily find it by looking at your confirmation email, checking your score report, or contacting ETS.

Can we have two ETS accounts?

You can create as many account you want and can retake exam 5 times in year. But for validing your score you have to provide authenticate details as your score will valid only with the information you have provided while creating account. Don’t worry about retaking the exam with same account. It does’t matter at all.

Can I make another ETS account?

You can create an account at any time, regardless of whether or not you plan to register for a GRE test.

What is ETS browser?

The ETS Proficiency Profile utilizes a secure browser that prevents test takers from accessing anything other than the test content during an administration. Institutions can download or run the browser on their machines at this site.

Why is my ETS account blocked?

Your account will be locked after three failed log-in attempts. If you know your security questions, you can unlock your account by performing the following steps: From the home screen (https://mypassword.ets.org/), click “Unlock My Account.” Note: This will NOT allow you to change your password.

Is 3.5 A good AWA score?

A GRE AWA score of 6 to 5 means the candidate has proper writing skills. The average AWA cutoff for US universities ranges from 4.5 and above. The average AWA score in GRE is 3.5….GRE AWA Percentile.

Score GRE AWA Score Percentile
4.5 82
4.0 60
3.5 42
3.0 18

What to do if ETS does not start?

Although its installation went fine, ETS does not start, in that case please consult one of the cases below: If none of the above solves your problem, then please report the issue by following the described procedure. Via the Windows button look for ‘ ETS5 Diagnostics ‘ and start it

What should I do if I am not able to log in?

If you are still not able log in, please take a screen capture of the error message and contact us. Screen captures are very helpful for ETS staff when researching the issue. Please attempt to log in again by following the steps below: Close all internet browsers, then open a new browser window.

Why choose ETS assessments and research?

Our assessments and research tools are designed to help you make decisions with confidence. ETS draws upon its seven decades of expertise as a nonprofit educational assessment and research organization to pioneer innovative ways for people to show what they know and can do.

Why am I getting a technical error message?

Error messages with the title, “Technical error” may be the result of a user account becoming locked due to too many login attempts using an incorrect password. If you receive this type of message and the resolution suggestions above do not work, please capture the error message and contact Customer Service support.

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