Common questions

How do I download Citrix licenses?

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How do I download Citrix licenses?

Instructions

  1. Open www.citrix.com/account and logon with your user name and password.
  2. Click View Licenses from the Licensing section:
  3. Click Activate and Allocate Licenses menu, select XenServer license, and click Continue button.

Where is Citrix license file?

The license file resides in the C:\Program Files\Citrix\Licensing\MyFiles directory on a 32-bit server, or C:\Program Files (x86)\Citrix\Licensing\MyFiles directory on a 64-bit server, where it is referenced by the license server.

How do I activate my Citrix license?

From a web browser, go to http://www.citrix.com.

  1. Select Sign In > My Account and type your user ID and password.
  2. Select Manage Licenses.

How do I download Citrix evaluation license?

How to obtain a Citrix Evaluation license using My Account

  1. Sign in to www.citrix.com.
  2. Go to the Previews/Betas – License Retrieval Tab.
  3. Copy the license code and go to Manage my licenses.
  4. Click on don’t see a new license?
  5. Enter the license code and proceed with on screen prompts to create a license file.

How is Citrix licensed?

The Citrix licensing system involves three components: the license server for managing licenses, licenses for each product that you purchase and the monitoring and metering functions built in each product.

Where is Citrix Licensing Manager?

The Citrix Licensing Manager is installed on the license server. You can only use it to manage the license server on which it is installed. The Citrix Web Services provide the functionality for the Licensing windows service. Access the Citrix Licensing Manager using the link https://*LicenseServerName:WSLPort* .

How do I find my Citrix license?

How to find licenses on My Account

  1. Navigate to www.citrix.com and choose Sign in to My Account option , located on upper right hand corner of the page.
  2. Enter your login credentials.
  3. Select Manage Licenses.

How do I get my Citrix license back?

How to release unused Citrix user or device licenses

  1. Stop the Citrix Licensing Service.
  2. Stop the Citrix License Config Service.
  3. Stop the Citrix Support Service.
  4. Go to this folder “C:\Program Files(x86)\Citrix\Licensing\LS\resource\cache”.
  5. Start the Citrix Support Service.
  6. Start the Citrix License Config Service.

How do I set up a Citrix license?

Instructions

  1. Login to MyAccount (www.citrix.com/account ).
  2. Select Manage licenses.
  3. Select Quick find: All active to see all licenses.
  4. Select the licenses you want to allocate.
  5. From the Select an action menu, choose Allocate licenses.
  6. Enter the MAC address of the ADC VPX.

How do I install a license server?

Configuring the License Server

  1. Install the license server.
  2. Launch the configuration wizard.
  3. Set a port number.
  4. Specify your license key.
  5. Configuring the License Server from Command Line.
  6. Configure the license server page.
  7. Limit access to the license server page.
  8. Register using the license server.

How do I get my NetScaler VPX trial license?

Login with your existing Citrix account….I’ll divide the steps in three sections.

  1. Download the NetScaler VPX Appliance and obtain the MAC address.
  2. Download the Platinum Trial License from mycitrix.com and activate the appliance.
  3. Upload the license file into the appliance.

How do I access Citrix Cloud?

If you’re an existing Citrix customer or have a Citrix.com or My Citrix account

  1. Select Use a Citrix.com or My Citrix account.
  2. Enter your username and password (also known as your web login) or the email address and password associated with your Citrix.com account.

Where to get a Citrix Startup licence?

Log on to the Server. On the start menu, click All Programs > Citrix > Citrix Licensing Manager or from a remote machine use this URL with your actual License Server name https://licenseservername:8083. Go to the Install Licenses tab. Use Download and Install button to download and install the licenses.

How to obtain Citrix product software?

Go to www.citrix .com/myaccount.

  • Navigate to section Downloads.
  • From the Select a Product drop-down list,select the appropriate product.
  • Scroll down to see all Product Software for the previously selected product.

    • How to troubleshoot Citrix license server?

    Check the running licensing processes with the following command: Copy tasklist/SVC

  • The following processes are part of the licensing process: lmadmin.exe,CtxLSPortSvc.exe,and Citrix.LicensingConfig.Sd.
  • Check whether the server is listening for requests on the right TCP ports with the following command: Copy netstat -a > tcpconn.txt

    • How does Citrix XenDesktop licensing work?

    The first is called user/device licensing. This Citrix XenDesktop licensing model is essentially per-user licensing, meaning the license is applied to the user and not to the device. Users are able to access XenDesktop resources from an unlimited number of devices, so long as the users are properly licensed.

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