How do I report a fault on my landline?
How do I report a fault on my landline?
Opt to call the customer service line on your phone bill using an online calling service or another person’s phone in order to report directly that your phone line is fault. Request a service order so that they will be sure to respond to your service call promptly. Check your phone after the service call.
Does my BT box need an aerial?
BT TV boxes will work without a Freeview aerial connected, but you’ll be missing out on lots of channels and some On Demand services. You’ll need to connect your aerial and scan your channels in order to receive all of your On Demand services.
Will my BT TV box work without subscription?
If you are out of contract, then the box is yours. It will work as a normal YouView box, without the BT content. You can record FreeView as normal.
How do I test my phone line for noise?
How can I test my phone line for noise? An easy way to test your phone line is to put it on mute. If you hear buzzing, humming or crackling sounds, your phone line is bad (not your actual phone).
How do I contact BT customer service?
Lines are open 24/7 and calls are free from UK landlines. BT advises you to be at your computer when you call. Twitter. @BTbusinesscare is where BT has a team of staff ready to respond to any queries on Twitter, available 8am-8pm Monday to Friday. Facebook. Just visit the BT Business Facebook page and select “Call Now” to get in touch.
Why work for BT?
At BT, we use the power of communications to make a better world. It’s what we’ve always done and we’re one of the best at it in the world. We bring technology to life for people in the UK and in more than 170 countries around the world. We specialise in phone, broadband, mobile and TV services as well as global IT networks.
How do I get in touch with BT?
Live chat – Available via the live chat with an agent option, from 8am-8pm. Phone – 0800 800154. Lines are open 24/7 and calls are free from UK landlines. BT advises you to be at your computer when you call. Twitter – @BTbusinesscare is where BT has a team of staff ready to respond to any queries on Twitter, available 8am-8pm Monday to Friday.
What do I do if my BT Broadband is down?
Text – If you’re having connectivity issues in particular, you can text HELP followed by your landline number to 61998. BT will start running tests and if your broadband issues require an engineer, you will receive a message from BT within 15 mins to book a slot around a time that’s right for you.
