How do I speak to someone at BGE?

How do I speak to someone at BGE?

If you smell natural gas, leave the area immediately and call BGE at 1-877-778-7798 or 1-800-685-0123. For downed power lines, stay away from the area and call BGE at 1-877-778-2222 or 1-800-685-0123. Representatives are available 24 hours a day, 7 days a week.

How long does it take for BGE to fix a power outage?

If you smell natural gas or see downed power lines please do NOT use this page. LEAVE THE AREA IMMEDIATELY and call BGE at 1-877-778-7798. For downed power lines, stay away from the area and call BGE at 1-877-778-2222.

Does BGE have live chat?

Connect via Chat Connect with us anytime using our Chatbot “Eli” by clicking the blue chat icon on the bottom right of your screen. A Live Chat agent may be available to help you with your concerns. Learn more.

How long does it take for power to turn back on?

If there are complications such as lack of signal to your meter, it could take 24-48 hours to reconnect power. You can call the TDSP for your area to obtain an estimated time frame in which your power will be reconnected. This information can be found on your Direct Energy bill and is provided below by area.

What do I do if my power goes out?

If you have no power once you have assessed the situation you can report the outage online or call 13 13 88.

Will BGE pay for spoiled food?

Here’s what you need to know if you’re seeking a credit or refund for disrupted service: Electric utilities When it comes to the storm and other “acts of God,” electric utilities in Maryland won’t reimburse customers for their pain and suffering, spoiled food or nights at a hotel.

How do I dispute a BGE bill?

If you have feedback for BGE, please Contact Us. If you have a concern or complaint that has not been resolved to your satisfaction, please contact a BGE supervisor. We will do our best to resolve the issue. BGE will investigate your dispute and then provide you with either a written or verbal response.

Why is my BGE gas bill so high?

Why is my bill higher than normal? ​Please keep in mind that heating and cooling are typically the biggest energy users in your home or business. Weather could impact your bill when these systems work their hardest. Changes within your household or daily routine may also impact your usage.

How do I contact BGE for downed power lines?

For downed power lines, stay away from the area and call BGE at 1-877-778-2222 or 1-800-685-0123. Representatives are available 24 hours a day, 7 days a week. Find contact details for customer service, assistance programs and more.

What does BGE do for its customers?

Assistance Programs BGE offers programs and services to help those in need, including energy assistance, help for customers with special needs, and ways for neighbors to help neighbors.

Where to file a complaint against BGE in Maryland?

Maryland Public Service Commission. If you have a concern or complaint that has not been resolved to your satisfaction by BGE, you may contact the Maryland Public Service Commission. Maryland Public Service Commission Consumer Affairs Division 6 St. Paul Street, 15th Floor, Baltimore, Maryland 21202 Phone: 1-410-767-8028 Toll-Free:…

Why choose BGE home for appliance repair?

Our team of technicians, electricians and plumbers is skilled in repairing the most sophisticated equipment and appliances. When something stops working around your house and you need service, call the professionals at BGE HOME to get it fixed right away.