How do I speak to someone at NZ Post?

How do I speak to someone at NZ Post?

Contact us

  1. Online enquiry. We aim to reply to enquiries by 5pm the next working day. Complete an online form.
  2. Phone. In NZ: 0800 501 501. Overseas: +64 9 977 0102.
  3. Postal address. NZ Post. National Contact Centre. Private Bag 208038. Highbrook. Auckland 2161.

Who is the head of NZ Post?

David Walsh (May 2017–)
NZ Post/CEO
Chief Executive Officer, NZ Post Group. David Walsh became Chief Executive in May 2017. He joined the Group in February 2015 as Chief Financial Officer having previously held the position of General Manager Corporate and Finance at KiwiRail after his role as Chief Financial Officer was widened.

How do I complain to Courier Post?

Contact our Customer Care Team 0800 COURIER (0800 268 7437)

Who owns Courier Post NZ?

New Zealand Post is a company with over 170 years of history. Since 1987, it has operated as a State Owned Enterprise (SOE) with the NZ Government as the 100% shareholder.

Where do I complain about NZ Post?

How to lodge an enquiry or make a claim

  • complete the assistance form online; or.
  • call the Customer Care Centre on 0800 501 501.

Is courier post the same as NZ Post?

CourierPost and Pace were already NZ Post brands. We are now unifying these parts of our brand under NZ Post so our customers have one place for all their delivery needs.

How many people work at New Zealand Post?

4800 employees
New Zealand Post Limited: is a registered company in the New Zealand Companies Office NZBN 9429039700766, and is a State-Owned Enterprise. As at the date of this Modern Slavery Statement, there are approximately 4800 employees that work for NZ Post (including permanent, fixed term, and on-call).

Is NZ Post the same as Courier Post?

Are NZ Post and NZ courier the same?

Express Couriers Limited was amalgamated into NZ Post in June 2017. References to ECL or Express Couriers Limited should now be read as referring to NZ Post Limited.

What do I do if someone stole my parcel?

What to do if a package is stolen from your porch

  1. Step 1: Track the package.
  2. Step 2: Check if your neighbors saw it or held onto it for you.
  3. Step 3: Contact the seller or retailer.
  4. Step 4: File a claim with the shipping company.
  5. Step 5: Use the purchase protection features on your credit card.

Who is liable for lost parcels?

retailer
When a parcel goes missing, it’s logical to think the courier company is liable. However, it’s actually the retailer who is responsible for compensating you. While it’s a good idea to contact the courier first, if the parcel is truly lost, you’ll need to take it up with the retailer.

How do I contact the New Zealand Post Office?

Phone: +64 9 367 9710. Email: [email protected]. Website (external site link) Street address: Level 12. New Zealand Post House. 7 Waterloo Quay.

What can I send to NZ Post Centre Auckland Intl Airport?

Send letters, documents, parcels, freight items over 25kg and personalised cards within New Zealand. Note: NZ Post Centre Auckland Intl Airport opening hours are updated regularly, if you find any error please notify us.

Where is the customercourierpost Auckland head office?

CourierPost Auckland Head Office Level 1, 18 Pukekiwiriki Place, East Tamaki, Manukau City, Auckland

Where can I get help with New Zealand Post?

Email: [email protected]. Website (external site link) Street address: Level 12. New Zealand Post House. 7 Waterloo Quay. Pipitea. Wellington 5045.

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