How do I speak to someone at Uber?

How do I speak to someone at Uber?

24/7 phone support To speak with an agent, go to Help in your Uber Driver app, then tap Call Support.

Does Uber provide phones to drivers?

Uber does not provide its drivers with a new phone when they sign up for the service. However, there are phone discounts for driving rewards from various cell phone carriers that partnered with Uber. You can get a phone discount as an Uber driver from AT, Sprint, and Verizon.

How do I contact Uber driver support USA?

You can also visit your local Greenlight Hub for assistance or submit a question at help.uber.com. If you contact Uber through help.uber.com, our support team will get back to you within 24 hours.

Is iPhone good for Uber drivers?

You’ll need a smartphone capable of running the software, with its own designated SIM card. No dual-card phones are allowed. Both Uber and Lyft specify the phones that will work best with their apps. For example, Uber advises drivers to use iPhones with iOS 11.0 or higher, and Android version 5 or higher.

Does Uber verify employment?

Unless you are talking about someone who actually works for Uber, on a W2 basis (i.e. not a 1099 basis), you can’t get a verification of employment. This is because they are not an employee of Uber. Uber drivers are independent contractors.

What kind of phone does Uber require?

For example, Uber advises drivers to use iPhones with iOS 11.0 or higher, and Android version 5 or higher. Lyft’s software will run on iOS 10 or higher, and Android 5 or higher. Check out these links to get specific “do’s and don’ts” for iOS and Android for Uber, and both operating systems for Lyft.

What GPS do Uber drivers use?

Uber Nav Uber has its own navigation app, known as Uber Nav, built right into its driver app. Uber understands how important navigation is for its rideshare drivers, so it aims to make the process even more simple with its built-in app GPS. Uber Nav is compatible with any smart device that can run the Uber app.

Did you know there are different Uber rates in each city?

If you live in a mid-to-large-sized city and take taxis, you have probably already tried Uber. What you may not know is that the transportation app has different rates in each city. New York City is arguably the taxi capital of America and home to the classic yellow taxicab.

Do Uber drivers make more money than Lyft drivers?

But, although Uber drivers earn slightly more than Lyft drivers, if you prefer Lyft for other reasons, the difference probably isn’t enough to be a huge factor. Still, there is a 4 percent difference in trips per hour, and differences of 7 percent and 5 percent (consecutively) in earnings per mile and per trip.

Why can’t I use Uber in New York City?

Uber is only accessible through an up-to-date smartphone. If you do not own a smartphone, your smartphone is not up to date, or you forgot your phone, you will not be able to use Uber. New York City regulations prohibit street hails for private ride services (also called livery services).

Does Uber offer support for drivers on the road?

Thanks to their feedback, Uber offers in-app and phone support for drivers on the road or off. Whether you have a question about your account or want to report an incident, you can contact us.

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