Is there a current Foxtel outage?
Is there a current Foxtel outage?
At the moment, we haven’t detected any problems at FOXTEL.
Why is Foxtel Now not working?
Unplug the power and wait for at least one minute before turning the device back on. Once the box has been restarted, complete guided setup, login using your Foxtel Now account and reinstall any apps from the Google Play Store.
Why can’t I log into Foxtel Now?
Trouble logging in? If you’re a Foxtel TV customer having trouble logging into Foxtel Go, you can reset your password or retrieve your username here. If you’re a Foxtel Now customer having trouble logging into Foxtel Go, you can reset your password or retrieve your username here.
How do I check my Foxtel account?
Go to https://www.foxtel.com.au/login.html.
- Enter the account holder’s date of birth.
- Enter your account number, or the serial or smartcard number of any of your Foxtel boxes.
- Click Verify my account.
- Enter your email address and password (these details will become your Foxtel ID login details).
- Click Submit.
How do I contact Telstra Foxtel?
Visit telstra.com/contactus for our support options. Call 13 22 00 or 133 677 (TTY), or +61 439 12 5109 from overseas, to speak to someone about your plan or to obtain a copy of this summary in an alternative /accessible format.
Why is my Foxtel screen black?
Unplug the HDMI cable from the back of your TV, and then plug it back in. Ensure that the HDMI cables are connected securely at both ends, as a loose connection may cause picture issues. Check another Foxtel channel in your subscription to see if the picture is working again.
How do I contact Foxtel now?
Contact us for more help
- Phone: 1300 130 799.
- Phone: 1300 657 346.
- Phone: +61 3 8325 2701.
- TTY: 133 677 then enter 131 999.
- Speak and Listen: 1300 555 727 then ask for Foxtel.
- Phone: (02) 9813 6000.
Why are my Foxtel channels locked?
This happens when we don’t have the legal rights to broadcast the program over the internet. If the channel is available in your package and the padlock icon still displays, follow the below troubleshooting steps. In Foxtel Now, select Settings. Scroll down and select Logout, then select Log In.
How do I reactivate Foxtel?
To reactivate Foxtel Now:
- Log in to My Account.
- Click Reactivate account.
- If you have an offer code for Foxtel Now, click Use an offer code to enter and redeem your offer.
- Click Add next to the pack(s) you want to add.
- Once you’ve chosen your pack(s), click Checkout.
- Enter your payment details.
How do I speak to someone at Foxtel Australia?
How do I know if my Foxtel service is down?
Depending on how you receive your Foxtel service, there are also several other ways to check if you’re experiencing an outage: Cable customers can check Telstra’s outages page for outages in their area. We’ll also notify customers via SMS and email if we’re aware of a cable outage.
What happens if there is an outage on Foxtel?
In the unlikely event of a large outage, we’ll escalate to Optus (who broadcast our satellite signal) to resolve it. Foxtel’s Broadband and Home Phone services are delivered over Telstra’s wholesale network or the nbn network. Any outages on the Telstra network are usually identified and escalated to Telstra.
Does Foxtel provide Internet service to households?
Foxtel also provides internet services such as ADSL, ADSL2+ to households nationally. Our team try to update live Foxtel outages here on this page to educate Foxtel’s users of potential mass outages.
How does Foxtel notify customers of a mass service disruption?
When an MSD occurs, Foxtel will update our website with a customer notice and (depending on the service) may also inform customers via direct mail and/or ads in local newspapers. What’s the difference between a mass service disruption and an outage?
