What happens if Fedex delivers to wrong address?
What happens if Fedex delivers to wrong address?
To file a claim, you need to follow a 5 step process:
- Complete the online claim form and start your claim.
- Add supporting documentation at this step or after you file.
- Submit your online claim form.
- Schedule or conduct your own inspection.
- Track the status of your claim.
How do I report a Fedex delivery?
To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.
What do I do if I received someone else’s Fedex package?
If you are the current resident and got someone else’s package you can drop it in a Fedex dropbox if it is small enough. Make sure it is unopened and that you write “MOVED” and add the new address if you know it. You can also take it to a Fedex location and drop it off, letting them know of the issue.
Is it illegal to keep a package accidentally delivered to you?
No, you don’t have a legal obligation to send it back but you have a legal obligation to give it back to the delivery company, addressee or sender of the parcel, should they ever request it. It is not yours and you may not keep it.
Can I keep a package that was delivered to me by mistake?
You have the legal right to keep it as a free gift, according to the Federal Trade Commission (FTC). Sellers aren’t permitted to ask for payment for unordered items, either, and the FTC says consumers are under no obligation to even tell the seller about the wrongly delivered merchandise.
How do I know if FedEx lost my package?
Check the whereabouts of your package on the official FedEx Mobile app. Send follow along with your door tag number to 48773. Call at (800) 463-3339 and track FedEx packages by address, phone number, and other shipping info.
What if you receive a package that is not yours?
All you need to do is write “RETURN TO SENDER” on the front of the envelope and put it back in your mailbox. Your postal worker will take care of it for you from there.
Can you get in trouble for keeping a package that isn’t yours?
When a company sends you an item that didn’t order, it’s called an “unsolicited good.” In these cases, you’re well within your rights to keep them. Demanding that you pay for goods you didn’t request is a criminal offense. You can also write a letter to clarify the situation and establish your rights.
Does FedEx ever say delivered when it’s not?
It means the driver may have accidentally marked it delivered and even received by you. They may have provided a tracking number, but also a designated delivery person. If you call them first, you can tell them you never received the package.
Does FedEx steal packages?
FedEx allows either the shipper or the receiver to file the claim for a lost package. They say it should be whoever has the interest in the items shipped. FedEx coverage extends to lost and damaged packages, but there may not be anything that they can do if the package was successfully delivered and then stolen.
Does Fedex ever say delivered when it’s not?
How do I return a misdelivered FedEx package?
Go online to FedEx Ground Return Package Pickup to schedule a pickup.
What time does FedEx stop delivering packages?
Fedex Express normally delivers business packages until 3pm in most areas and residential packages until 430pm – except in what is called the “PM” areas which are further away in which case everything is delivered until 430pm.
What is FedEx priority phone number?
Phone Number of Fedex International Priority is +1 901-369-3600 . FedEx Corporation is a publicly owned America based company which is related with courier delivery all over the world.
What are FedEx customer service hours?
FedEx Customer Service Hours. Mon.– Fri. 7:30am to 7:30pm. Sat. 7:30am to 6:00pm CT. FedEx Customer Service Phone Number: 1-800-GoFedEx or 1-800-463-3339.