What happens if UPS delivers to wrong address?
What happens if UPS delivers to wrong address?
If it was a mistake of the driver then UPS will attempt to collect the package or reimburse depending on value, insurance etc. There are times that the package was delivered correctly but the shipper put in the wrong address or mistyped a number. That happens quite frequently. Our center sees at least 10 a day.
Who is responsible if package is delivered to wrong address?
The short answer is: The seller, which means you, the business owner. Obviously, if you printed the wrong address on the shipping label, didn’t include a return address, or poorly packaged the item, it’s 100% on you to compensate the customer with a new shipment or a refund.
How do I speak to someone at UPS UK?
Additional Contact Options
- Customer Service: + 44 (0) 3457 877 877*
- Billing Questions: + 44 (0) 03451 610 016*
- Technical Support: +44 (0) 207 949 0192.
Can you redirect a UPS package UK?
A delivery option for those times when you are not available to receive your package. You can select Redirect Package to have UPS deliver your package to a local alternate address.
What do I do if I received someone else’s UPS package?
call the rightful recipient and tell them you have it. call UPS and tell them it was misdelivered, and they will either pick it up and take it to the correct address, or ask you to drop it off at the closest UPS station.
Can I get a refund if my package was delivered to the wrong address?
You can request that the destination Post Office hold the item for you or have it returned to sender. Verify that your shipment is eligible for Package Intercept. If eligible, you can submit your request online after logging in with your USPS.com account.
Is UPS liable for lost packages?
UPS Pays the Claim No matter your role in a lost or stolen package, shipper or receiver, the process of delivery replacement is not simple. With UPS, if you’re the recipient, you are going to need to contact the shipper, because all reports of lost packages and claims must be filed by the shipper.
How do I contact UPS to complain?
Please visit our Customer Help and Support Center or call 1-888-742-5877.
Are UPS reliable UK?
UPS: company overview UPS has a good reputation among UK merchants as a global and domestic shipping provider. UPS delivers 5.5 billion packages and handles 294.9 million tracking requests every year.
Will UPS deliver to a Neighbour UK?
If it’s more convenient, you can also leave your parcel with a neighbour, or in some instances, send to another address. All of these arrangements can be made from UPS My Choice delivery notifications or your Delivery Planner. Depending on the final location, transportation fees may apply.
What happens if I miss a UPS delivery UK?
If you’re expecting a package, but you’ve missed the first attempt at delivery, you have options. Using your UPS InfoNotice, you can reschedule the delivery of your package. Just log in to ups.com and enter your UPS InfoNotice number in the Tracking field on the ups.com homepage or the Tracking page.
What happens if a UPS package is delivered wrong?
If it was a mistake of the driver then UPS will attempt to collect the package or reimburse depending on value, insurance etc. There are times that the package was delivered correctly but the shipper put in the wrong address or mistyped a number.
Can I change the delivery address of my UPS package?
UPS My Choice members can change the package delivery to any address, including UPS customer centres or UPS Access Point locations, for free. Please note that changing the delivery address of your package could delay your scheduled delivery date. In addition, transportation fees may apply to certain packages.
How do I contact UPS customer service in UK?
UPS in UK. Customer Service: Tel: 03457 877 877 (local rates will apply and mobile phone charges may vary) Opening Hours: Monday – Friday: 08:00 – 20:00. Saturday: 08:00 – 14:00. Forest Road.
How do you know if a package was delivered to wrong address?
UPS could check the GPS in the van as well as question the employee. If you know it was delivered to the wrong address, how do you know this, if you didn’t already track it? If you know it was left at another address, go to the other address and ask for the package. Or you can call UPS and tell them they delivered it to the wrong address.
