What is considered a configuration item?
What is considered a configuration item?
A configuration item (CI) is any service component, infrastructure element, or other item that needs to be managed in order to ensure the successful delivery of services. Each CI has several characteristics: A classification, or type, which indicates what kind of item it is.
What is configuration items in ITIL?
A Configuration Item (CI) is an ITIL term used for a component in the infrastructure or item associated with the infrastructure of a company. CIs are controlled by the Configuration Management application. For example, any object or process within the Service Desk application is recorded as a CI.
What is a configuration item in ServiceNow?
Within this context, components of an information system are referred to as configuration items (CI). A CI can be any conceivable IT component, including software, hardware, documentation, and personnel, as well as any combination of them. Creating a Configuration Item (CI) Login in the ServiceNow with your EID.
Which of the following are considered examples of configuration items?
Examples of Configuration Items include software and applications, locations and offices, employees and customers, documentation, hardware and companies, and even your incidents, changes and customers.
What is a configuration item give examples of configuration items?
About Configuration Items Examples of Configuration Items include software and applications, locations and offices, employees and customers, documentation, hardware and companies, and even your incidents, changes and customers.
Is documentation a configuration item?
Common configuration types include software, hardware, communications, location and documentation. Configuration items have specific attributes as well as relationships that are often unique for configuration items underneath them in the particular system.
What is a configuration item CMDB?
A configuration management database (CMDB) is an ITIL term for a database used by an organization to store information about hardware and software assets (commonly referred to as configuration items). It is useful to break down configuration items into logical layers.
What is the difference between an asset and a configuration item?
An “Asset” is something that has intrinsic value to a person or an enterprise. A “Configuration Item” is an entity or thing that you with to track that is required for the delivery of a service.
What are the examples of configuration?
When artwork is laid out in order to maximize the connections between the pieces, this is an example of configuration. When you try to set up your computer hardware and software to work the way you want such as adding a wireless mouse and keyboard, this is an example of configuration.
Where are the configurable items are identified for the project?
Identify the configuration items, components, and related work products that will be placed under configuration management. Items under configuration management will include specifications and interface documents that define the requirements for the product.
What is a configuration item?
The term configuration item ( CI) refers to the fundamental structural unit of a configuration management system. Examples of CIs include individual hardware, software ,.
What is configuration items in Salesforce?
Configuration Items. The Configuration Items table holds records containing information about your company’s Configuration Items (assets). It may include CIs that are in inventory and not in service, as well as all assets that are in service.
What is a configuration item in Siam?
Perhaps most broadly, SIAM says a configuration item includes anything used to deliver or support the services. Based on these definitions, you might realize that there is no discernible difference between CIs and assets.
What is a complex hardware configuration item?
A complex hardware configuration item may have many levels of configuration items beneath its top level; each configuration item level must meet the same fundamental elements of the configuration management system.
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