What is Dell Tech Direct?
What is Dell Tech Direct?
TechDirect is a self-service portal offering technical support and deployment capabilities for enterprise and client systems. It provides a unified view of all activity.
How do I return a Dell part?
How to return the parts to Dell?
- Place the part(s) in the box that you received. Carefully pack each part to prevent damage during shipping and seal the box.
- Paste the return label on the outside of the box over the original shipping label.
- Shipping.
- Make sure that you keep a record of your return waybill number.
How do I contact Dell for warranty support?
You may agree to all cookies on our site by clicking Accept All, or decline non-essential cookies by clicking Decline All….Consumer & member purchase sales support (phone)
| Home & home office | 1-877-717-3355 |
|---|---|
| Extend or update your home warranty for PCs & tablets | 1-800-348-6147 |
How much does Dell Tech Direct cost?
About Dell EMC TechDirect The cost to attend Dell EMC TechDirect ranges from $115 to $500 depending on the qualification, with a median cost of $350. When asked how they paid for their training, most reviewers responded, “My company paid for my training”.
Is Tech Direct free?
Enroll for TechDirect Users wishing to dispatch parts must first complete the free, online certification courses available within the TechDirect online portal.
How do I return my Dell laptop under warranty?
Include all Dell-branded components with the system in the box such as AC adaptor, battery etc.
- Packing & Shipping Steps:
- Step 1: Fill out the required Dell Repair Form and include in the shipping box.
- Step 2: Pack your system in the original packaging or in a similar quality box with protective bubble-wrap.
Is Dell free return?
It’s easy, with no minimum purchase required. And if you decide something isn’t for you, just ship it back within 30 days of your invoice date for a full refund, including free return shipping. Dell will even waive the restocking fee.
What is Dell basic warranty?
‘Dell’s basic warranty’ is based outside the UK (usually in India), and you’re able to contact them on a 9 x 5 basis. When you call, you will go through their support questions, and is more of a structured call. The warranty covers your hardware, and the operating system that your unit came with.
How do I check the warranty on my Dell laptop?
If you have the service tag or express service code of your Dell device, you can easily check the warranty status online with a few clicks. The service tag and express service code are usually found on the back of the device.
What is the warranty on a Dell laptop?
Dell also allows you to get extended warranty up to five years from the original date of purchase for commercial desktop computers, workstations and laptops, up to four years for consumer laptops and desktops, and up to three years for tablet devices. You can buy the extended warranty when your Dell device is under warranty.
Do Dell laptops have international warranties?
Asus and Lenovo laptops as well have International warranty IIRC. Dell and Apple offer trouble-free international warranty as its based on serial nos/service tags.
