What is knowledge base meaning?
A knowledge base is a self-serve online library of information about a product, service, department, or topic. The data in your knowledge base can come from anywhere. Many knowledge bases are structured around artificial intelligence that can interact and respond to user input.
What is in a knowledge base?
A knowledge base is a published collection of documentation that includes answers to frequently asked questions, how-to guides, and troubleshooting instructions. It’s designed to make it easy for people to find solutions to their problems without having to ask for help.
What is the dictionary definition of base?
noun. the bottom support of anything; that on which a thing stands or rests: a metal base for the table. a fundamental principle or groundwork; foundation; basis: the base of needed reforms.
What is another word for knowledge base?
In this page you can discover 10 synonyms, antonyms, idiomatic expressions, and related words for knowledge base, like: body-of-knowledge, knowledge domain, MetaGenie, domain, data base, MetaLib, conceptualisation, practical knowledge, expert system and database.
Why is a knowledge base important?
A knowledge base gives your customers the chance of solving their problems without your help. You get to answer any questions before they even have to ask! A comprehensive knowledge base can significantly reduce the number of phone calls your customers have to make to find answers to their problems.
What does base mean in literature?
1 : the bottom or lowest part of something : the part on which something rests or is supported. 2 : something (such as a group of people or things) that provides support for a place, business, etc. 3 : a main ingredient to which other things are added to make something.
What is base in science definition?
base, in chemistry, any substance that in water solution is slippery to the touch, tastes bitter, changes the colour of indicators (e.g., turns red litmus paper blue), reacts with acids to form salts, and promotes certain chemical reactions (base catalysis).
How do philosophers define knowledge?
The term “knowledge” can refer to a theoretical or practical understanding of a subject. The philosopher Plato argued that there was a distinction between knowledge and true belief in the Theaetetus, leading many to attribute to him a definition of knowledge as “justified true belief”.
What is knowledge According to Oxford dictionary?
/ˈnɒlɪdʒ/ /ˈnɑːlɪdʒ/ Idioms. [uncountable, singular] the information, understanding and skills that you gain through education or experience.
What is knowledge article?
A knowledge base is a set of information about your product or service that one can go through to solve related problems or to learn how to use the product or service. A modern knowledge base is usually a collection of articles that contain text, video, images, etc and is available on the internet.
What is knowledge base document?
The definition of knowledge base is a database that collects, organizes, stores and shares information to be used by humans or machines. An example of knowledge base is a database that stores information about houses currently on the market to be used by real estate agents.
What is a KB Article?
It contains information on many problems encountered by users of Microsoft products. Each article bears an ID number and articles are often referred to by their Knowledge Base (KB) ID. Microsoft Windows update names typically start with the letters “KB”, this is in reference to the specific article on that issue.
What is software knowledge base?
Knowledgebase software is software that enables creating, publishing and maintaining a database used for knowledge sharing, known as a knowledge base. It enables the creation of a knowledge base that is integrated with the skills, knowledge, experience and/or functionality of a specific business domain, service or product.