What is wrong with Wink?
What is wrong with Wink?
Home automation service Wink has suffered a connectivity issue that has knocked out its equipment for the better part of a day. In a tweet, the company announced that it was investigating an issue “controlling devices connected to Wink,” adding that local control was unaffected.
Is Wink down right now?
Current Wink status is up.
How do I update Wink software?
Tap on the settings gear icon in the top-right corner. Select your Wink Hub. Scroll down a bit and tap on “Firmware Updates”. Tap on the toggle switch next to “Enable Firmware Updates” if it’s not already turned on.
Why is my wink hub offline?
If your Wink HUB is offline, there are a few things you can do. First, check that you have an internet connection. If you do, and the Wink HUB is still offline, you may need to restart your router, and make sure that it’s between 5 to 15 feet away from your Wink HUB.
How do I reset my wink Hub 2?
How to Factory Reset a Wink Hub 2
- With the Wink Home Hub 2 powered on, push a straightened paperclip into the reset hole at the bottom.
- Hold the reset switch for 30 seconds.
- With the reset switch still held in, pull the power cable out.
- Wait 30 seconds.
- With the reset switch still held in, plug the power cable back in.
Is wink down for good?
Wink Status. No incidents reported today.
How long does it take for Wink hub to update?
roughly 15 minutes
HUB updates should take roughly 15 minutes, depending on your internet connection or how long it’s been since you last updated. The app will indicate when the HUB has completed the upgrade and is back online. Call our customer support team at 1-844-WINKAPP or send an email to [email protected].
How do I reset my wink hub?
1 Factory Reset
- With the Wink Home Hub 2 powered on, push a straightened paperclip into the reset hole at the bottom.
- Hold the reset switch for 30 seconds.
- With the reset switch still held in, pull the power cable out.
- Wait 30 seconds.
- With the reset switch still held in, plug the power cable back in.
- Wait 30 seconds.
Why is my wink hub not working?
Sometimes the Hub will reboot before your Wi-Fi network is active again. In this case, unplugging and replugging will usually get things reconnected. If this does not work, try restarting your wireless router while the Hub is off then power the Hub back on once the router has rebooted.
How do I update wink Hub 2 firmware?
Step 1: Make sure your original Wink Hub is plugged in and updated with the latest firmware version. Step 2: Plug in your Wink Hub 2 and the Wink app will automatically detect and connect it to your Wink account. Wink Hub 2 will then complete an update so that it’s running latest firmware version.
Why does my wink hub keep going offline?
How do I remove a Wink device?
Email [email protected] from the email address associated with your Wink account and ask the company to reset your hub and remove all devices from it. You can also ask the company to delete your Wink account. Alternatively, you can reset each device individually and then set them up with a new hub.
How do I update the credentials of my Wink Hub?
In order to update those credentials, power cycle your Wink Hub by unplugging it and plugging back in. Wait for it start flashing purple (may take several minutes). Then, go to the Wink app Wi-Fi Settings menu under Wink Hub Settings.
Why can’t I connect my products to my Wink Hub?
Always update the Wink Hub and the Wink app before you connect any products. Without the most up-to-date firmware installed, the Hub and app may not communicate properly with the products you’re trying to connect. Also, make sure your Wink Hub is at least 5 feet away from any Wi-Fi source (router, access point, etc.)
Can I use any Z-Wave device with the Wink Hub?
In most cases, yes! The Wink Hub has options for generic Z-wave and generic Zigbee Wave devices. However, for the best compatibility and 100% confirmed functionality, it’s recommended you use Wink-certified products.
Can I Share my Wink account with someone else?
Yes, you can share devices while maintaining control of your own Wink account. Make sure that you and the person you are sharing with have registered your Wink accounts. This is done by clicking the link in the email from Wink after you initially create your account. You will be sharing control of an individual Wink Hub.
