Useful tips

Where is Polycom software key?

author 0

Where is Polycom software key?

You can get that key by logging in to support.polycom.com and requesting the upgrade key. You need the Polycom HDX system’s serial number to get the key.

How do I update my Polycom HDX 8000 firmware?

To activate and install Polycom video software updates and options: 1 Collect your license numbers and system serial numbers. 2 Obtain key codes through the Polycom web site. 3 Download the software update file from the Polycom web site, then extract the contents. 4 Install the software and options key codes.

How do I reset my Polycom HDX 8000?

Do a full factory reset by pressing and holding the reset button before turning the power on, and then continuing to hold the reset button for 20 seconds after power on. This procedure completely wipes the configuration and will also set the software back to the factory version installed at the time of manufacture.

How do you zoom in on a Polycom?

Using Zoom to Join with a Polycom platform example: Select Start with Video (top left orange icon). 3. Select Join Audio Conference by Computer – under the Computer Audio tab Page 4 4. At the bottom of the Zoom window – Click to Invite Participants on the Invite+ icon at the bottom of your screen.

How do I reset my Polycom Touch Control?

To reset and update your device to a newer software version.

  1. You have to first download the update files.
  2. Now, turn the device over and unplug the power.
  3. Then, insert a paper clip into the small hole shown here.
  4. Reinsert the power cable.
  5. The device will begin to restart.

How do you reset a Polycom camera?

To reset the system to its original factory software using the restore button:

  1. While the system is powered off, press and hold the restore button.
  2. While holding the restore button, press the power button once.
  3. Keep holding the restore button for 5 more seconds, then release it.

How do you use Polycom video conferencing?

How to Use Polycom Video Conferencing

  1. Step 1: Turn on the Polycom System. To turn on the unit, hold down the green button on the remote for a few seconds or until you see a blue flashing light on the Polycom unit.
  2. Step 2: Turn on the TV Screen.
  3. Step 3: Start a Video Conference Call.
  4. Step 4: Turn off the Polycom Video Unit.

How do I factory reset my Polycom RealPresence touch?

Ensure that the RealPresence Touch is powered down by checking that the LED light is off. Now, press and hold the factory restore button using a pin or straightened paperclip. While holding the factory restore button, plug in the POE cable. Wait until the LED turns green before releasing the factory restore button.

How do I reset my Polycom studio?

Reset Polycom Studio to Factory Settings

  1. Unplug the Polycom Studio USB video bar to turn it off.
  2. Find the reset pinhole on the bottom of the USB video bar.
  3. Use a pin or paperclip to press and hold the reset button and plug in the USB video bar at the.

How do I reset my Polycom remote?

Procedure

  1. Unplug the Poly Studio USB video bar to turn it off.
  2. Find the reset pinhole on the bottom of the USB video bar.
  3. Use a pin or paperclip to press and hold the reset button and plug in the USB video bar at the same time to turn it on. The Poly Studio USB video bar reboots with pulsing amber LED lights.

How do I obtain the Polycom software update key code?

If you are updating to a major or minor release (x.y), obtain a software update key code (.txt) file from the Polycom web site. Save the text file as sw_keys.txt and place it in the root directory of the USB storage device. The file must be called sw_keys.txt.

How do I update my Polycom EagleEye director software?

Updates to Polycom EagleEye Director software are included with the RealPresence Group system software updates. To update your Polycom EagleEye Director, connect it to the RealPresence Group system before you run a software update. The software update program detects the Polycom EagleEye Director and updates it if necessary.

How do I update Polycom RealPresence group software?

To update Polycom RealPresence Group software on a single system using the USB port: On a computer, open a browser and navigate to support.polycom.com. Under Documents and Downloads, select Telepresence and Video. Navigate to the page that has the desired update for the RealPresence Group system.

author

Back to Top