Contributing

Why is Sophos failing to update?

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Why is Sophos failing to update?

The connection to the update location is being blocked. The most likely cause of this issue is that a firewall is blocking the connection. Even the Sophos Client Firewall (SCF) could block the connection if the policy has not been set correctly (i.e., the LAN tab > LAN settings > NetBIOS option has not been selected).

What is Sophos Update Manager?

An update manager enables you to set up automatic updating of Sophos security software from a Sophos website. An update manager is installed with and managed from Sophos Enterprise Console. You can install additional update managers.

How often does Sophos Endpoint update?

Sophos Enterprise Console managed endpoint By default, an update manager checks the Sophos databank for threat detection data updates every 10 minutes and software updates every 60 minutes.

How do I force update Sophos?

Force an update

  1. Open the Sophos Endpoint user interface.
  2. Click About followed by the Update Now button.
  3. After the update, confirm the Last update time has changed and shows a green checkmark.

What is the latest version of Sophos Endpoint?

Components

Sophos Endpoint Security and Control 10.8.12 VE 3.83.3 November 2021 10.8.4.4 VE 3.77.1 October 2019
Sophos Anti-Virus 10.8.12.23 10.8.4.227
Threat detection engine 3.83.3 3.77.1
Sophos Client Firewall Windows 8 and later 3.0.6
Sophos Client Firewall Windows 7 and earlier 2.9.7

How do I stop Sophos automatic updates?

Uninstalling Sophos in Programs and Features

  1. Log in to the computer using an account that is a member of the local group SophosAdministrator.
  2. Turn off tamper protection.
  3. On the system tray, right-click the Sophos icon and ensure no update is in progress.
  4. Open Windows Services.
  5. Select and stop Sophos AutoUpdate Service.

How do I stop Sophos updating?

Turning off Sophos updates from start-up

  1. Turn off tamper protection.
  2. Open the Registry Editor.
  3. Back up the registry.
  4. Change the string ImagePath, which can be found in: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sophos AutoUpdate Service.
  5. Set its Value data to the one below:
  6. Click OK.

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